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HomeBusiness ServicesCallawaygolf Reviews
Callawaygolf logo

Callawaygolf Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed today

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Callaway Golf receives a generally positive reception from customers, with many praising the quality and performance of their clubs. Reviewers highlight the exceptional craftsmanship and innovative technology, noting significant improvements in their game, particularly with drivers and putters. The customer service experience is often described as friendly, with some customers appreciating the thoroughness of the fitting process. However, there are notable criticisms regarding the trade-in program, with several consumers feeling disappointed by the low value offered for their used clubs. Additionally, some reviews mention challenges with warranty claims and slow shipping times.

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See what reviewers are saying

Linda Thomas
Linda ThomasFeatured

21 hours ago

2 out of 5 stars

Disappointed with Trade-In Program

Expected more value for my trade-in clubs. The assessment seemed low compared to what I could get elsewhere. The new clubs are great, but the trade-in experience left something to be desired.

Barbara Lee
Barbara LeeFeatured

21 hours ago

4 out of 5 stars

Premium Quality, Premium Price

The craftsmanship is excellent and you can feel the difference in performance. However, the prices are definitely on the higher side compared to other brands. If you're serious about golf and have the... See more

Elizabeth Jackson
Elizabeth JacksonFeatured

21 hours ago

3 out of 5 stars

Good Clubs, Average Service

The equipment quality is solid and performs well on the course. However, when I needed help with grip replacements, the process was more complicated than it should have been. Multiple phone calls to g... See more

Daniel Johnson
Daniel JohnsonFeatured

21 hours ago

4 out of 5 stars

Great Products, Slow Shipping

Love my new irons but shipping took longer than expected. Quality is top-notch as always with Callaway.

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Linda Thomas
Linda Thomas
1 reviews•Experienced
Featured
about 21 hours ago
2 out of 5 stars

Disappointed with Trade-In Program

Expected more value for my trade-in clubs. The assessment seemed low compared to what I could get elsewhere. The new clubs are great, but the trade-in experience left something to be desired.

Helpful?
Barbara Lee
Barbara Lee
1 reviews•Experienced
Featured
about 21 hours ago
4 out of 5 stars

Premium Quality, Premium Price

The craftsmanship is excellent and you can feel the difference in performance. However, the prices are definitely on the higher side compared to other brands. If you're serious about golf and have the budget, it's worth it.

Helpful?
Elizabeth Jackson
Elizabeth Jackson
1 reviews•Experienced
Featured
about 21 hours ago
3 out of 5 stars

Good Clubs, Average Service

The equipment quality is solid and performs well on the course. However, when I needed help with grip replacements, the process was more complicated than it should have been. Multiple phone calls to get a simple answer.

Helpful?
Daniel Johnson
Daniel Johnson
1 reviews•Experienced
Featured
about 21 hours ago
4 out of 5 stars

Great Products, Slow Shipping

Love my new irons but shipping took longer than expected. Quality is top-notch as always with Callaway.

Helpful?
Christopher Johnson
Christopher Johnson
1 reviews•Experienced
about 21 hours ago
5 out of 5 stars

Love the Innovation

Always impressed with how Callaway pushes the boundaries of golf technology. My new putter has completely transformed my short game. The AI-designed face really makes a difference in roll consistency. Customer support was also very responsive when I had questions about adjustments.

Helpful?
Betty Wilson
Betty Wilson
1 reviews•Experienced
about 21 hours ago
5 out of 5 stars

Fantastic Driver Performance

This driver has added at least 15 yards to my drives with much better accuracy. The technology really works and the feel is incredible.

Helpful?
David Brown
David Brown
1 reviews•Experienced
about 21 hours ago
5 out of 5 stars

Outstanding Fitting Service

Went for a custom fitting and was blown away by the attention to detail. The technician spent over an hour with me, testing different shafts and lie angles until we found the perfect setup. My game has improved noticeably since getting the custom clubs. Worth every penny for the personalized service.

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Anthony Garcia
Anthony Garcia
1 reviews•Contributor
about 21 hours ago
5 out of 5 stars

Excellent Customer Service Experience

Had an issue with my driver that was still under warranty and the team at Callaway handled everything perfectly. They processed my claim quickly and sent a replacement within a week. The customer service rep was knowledgeable and genuinely helpful throughout the process.

Helpful?
Jessica Anderson
Jessica Anderson
1 reviews•Contributor
about 21 hours ago
4 out of 5 stars

Good Experience Overall

Ordered online and everything arrived as expected. The clubs are well-made and perform great on the course. Only minor complaint is that the packaging could be more eco-friendly, but that's not a deal breaker.

Helpful?
Joshua Jones
Joshua Jones
1 reviews•Contributor
about 21 hours ago
5 out of 5 stars

Exceeded Expectations

From ordering to delivery, everything was smooth and professional. The clubs arrived exactly when promised and in perfect condition. Even included a nice touch with personalized head covers. Will definitely be a repeat customer.

Helpful?
Ashley Rodriguez
Ashley Rodriguez
1 reviews•Contributor
about 21 hours ago
3 out of 5 stars

Decent Service, Room for Improvement

Staff was friendly enough but seemed rushed during my visit to the fitting center. Got the job done but didn't feel like I received the premium service I was expecting given the brand reputation and prices.

Helpful?
Mark Brown
Mark Brown
1 reviews•Contributor
about 21 hours ago
3 out of 5 stars

Mixed Results with Warranty Claim

Had to send back a wedge that developed a crack after 6 months. While they did honor the warranty, the process took nearly three weeks and required multiple follow-up calls. Customer service was polite but not very proactive in providing updates.

Helpful?

Frequently asked questions for Callawaygolf

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About Callawaygolf

Callaway Golf is a golf equipment and accessories company that designs, manufactures, and sells golf clubs, balls, and related sporting goods. The company serves golfers of various skill levels through retail partnerships, direct sales, and professional tour sponsorships. Callaway operates globally and is recognized as one of the major brands in the golf equipment industry.

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