Excellent value on a late booking
Excellent value on a late booking. friendly Passengers and safe competent driver to a pleasant destination, arriving back at a convenient time

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
Excellent value on a late booking. friendly Passengers and safe competent driver to a pleasant destination, arriving back at a convenient time
Was a fantastic break away..
Apart from the coach breaking down which is not our driver or the caladonian teams fault all blame go,s to the mechanics that service the coach's we still reached our destination, the hotel was good,clean and the food was good all in all me and the wife had a lovely break thank you caladonian travel
Where we went and the driver
I have booked a number of holidays with caladonian and always had great service off the staff in middlesbrough shop.
I would rather pay extra to spend the night in a better hotel. HOTEL was disappointing
Spoilt holiday dew to waiting 2 hours in Middlesbrough for new bus hanig around abus station not my idea of a holiday
My booking was easy to do, the lady was very professional.
So easy to do over the phone.
My hotel room-toilet seat was loose and the tv kept coming on when turning off.
What makes the experience go well . Is because the advisors are knowledgeable and friendly and can help the customer get what they want and the best price possible .
I had no problem booking what I wanted.
One phone call and all booked by friendly staff within 5 minutes thankyou
❤️❤️❤️🎉🎉🎉👏👏👏👏
i do not have any complaints with my booking.I had a very happy and helpful agent.She told me everything i needed to know and was very helpful if i asked anything.
Ease of booking very professional polite and friendly
The booking was simple - the colleague I spoke to in order to make a change was helpful and knowledgeable. I was happy start to finish with this purchase process.
The driver was great and the trip was good
The drive down was good (well done our driver), the hotel room was good, the staff were friendly and helpful, the hotel its' self was good and the food was top class 10/10. The only dissapointing thing was that we never got to spend time in Swanage as per your advert. Instead we stoped in the town centre of Poole without seeing the sea front only shops & market that got a 2/10 from me. But the trip over on the Hovercraft and time on the Isle of Wight was a 10/10 Well worth going, eventhough it is a very long drive .
I find it easy to book and follow the instructions on line even though I am not good on computers.
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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