Bus Rental Reviews

Excellent service, I would recommend this company to anyone.

This experience has been wonderful. Not only did Tony Tommasino give me excellent customer service, he followed up with me consistently to ensure a smooth and good event experience for my team. I highly recommend US Coachways. Both drivers of each trip were wonderful, and my team felt safe and welcomed.

On time and sweet driver

Seamless experience! The drivers were on time (actually, they were both ~15 minutes early) and friendly. The buses were clean, and we had no issues. Thanks again!

Excellent, timely service

Pleasant surprise! As a child care facility we often have a tough time with transportation companies but busrental.com was fast, responsive and provided 5 star service. Highly recommended!

This was my 2nd time using US Coachways they provide excellent customer service, reliable and clean transportation, the staff is professional, prompt response to my questions, I received several updates and notifications throughout the reservation process.

Bus arrived on time with friendly driver. Received updates via email letting me know driver was en route and would be on time.

Awesome - would definitely use again.

Tom was helpful every step of the way, making it a smooth experience for the entire group!

Wonderful trip; improvements on online system could be made though.

Re-booked a (yearly) round trip student from MIT up to NH and back in January. Had to change one of the dates. Took a week to get the change confirmed. No human support during the week. Will not use U.S. Coachway again. Automated online service is horrible. You need people helping to solve issues not silence. All I got was 'it's in the system in process'. Not good enough. Bad customer service. Will not use them again.

Everything was great! They arrived on time and gave our entire company a wonderful experience.

The trip to manhattan was amazing. My driver, Andre was wonderful and personable. Loved it!

Thank you!!!

On time, very nice 28pass mini bus, friendly driver. Well worth it

Bus was great and so was the driver. LOVED the experience; would use again.

Very attentive and buttoned up.....everything on time.....no snags......thanks!

Constant email communication and access to a real live person meant my student trip was seamless. Would recommend!