Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Communication was ok in the beginning but the day before the event and day of it became near impossible to speak with anyone. Hired transportation for a 90 minute meeting and the bus was 45 minutes late. Even when talked to dispatch 5 minutes before departure time they kept saying that everything was on schedule. Company unwilling to offer more than a 7% discount for the inconvenience to over 300 people.
The bus rental was great. It was the best way for 30 of us to get from Hampton beach to Fenway Park.
Great driver and bus. Everything on bus worked.
Very professional and friendly. Would book them again!
Our experience with renting from bus rental was amazing. From the minute I rented the bus I had emails and phone calls confirming. I did have to change the time by 15 minutes and there was no problem. Our bus driver, Curtis, was over the top professional. It was the hottest day of the year (over 100 degrees) and he could not have been more conscientious!!!
Bus was on time bus driver was positive. Bus was clean professional everything worked everything was in great order no issues during the trip.
Another great experience with USCoachways!
The bus service was great. The driver was very helpful and the ride was great. The bus was on time. Will use the service again and recommend to others.
The bus rental was great. The driver was on time and courteous.
My experience was excellent from Paul Conti to the drivers and buses. We will use your company again if the need arises. Dorothy Maloney
The bus was on time, it was in very good condition and the driver was friendly and professional.
The driver was very punctual and professional. The bus was clean and neat. I will book again for any future trips! Thanks for your service! Kari Out!
Bob was great!
Excellent service!
Easy to order. Prompt response. Constant contact. Great bus. Friendly, responsive driver.
My experience with U.S. Coach was great, excellent, and awesome. The driver was very nice and got us their quickly and safely. I am looking forward to a nother trip with U.S. Coach. Love it !
Eddie was our driver and he was amazing! He arrived early to pick up the groom and groomsmen which made the whole day run smoothly. Eddie was very attentive to our needs of more A/C and music. He drove at a good speed and was very careful. The bus was also very clean for us. I would recommend this company to anyone for any event but especially a wedding.
Excellent Service. Professional Driver. Easy booking processing. Excellent communication with rep while booking. Bus was clean.
John was very friendly and accommodating! We will definitely be using him in the future. Bus.com was also quick to respond to any questions we had before we got in touch with John (our driver for our most current trip)
This is my companies second time using this bus service. They are professional, on time and it's so simple to make a reservation. Plus you can not beat their prices. Everything gas, tolls, etc are all included. Thank you for a great trip!
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.