Driver arrived on time and was pleasant…
Driver arrived on time and was pleasant during a drive late at night.

Driver arrived on time and was pleasant during a drive late at night.
I have been impressed by the quality of service from my first call. Paul Conti the sales representative was cordial and helpful. I understand from those who were passengers on the bus, that the ride was comfortable, the bus driver was timely and courteous. We will definitely be using your service for future trips. Rev. Philips, Bethany UMC, Brooklyn
Everything was amazing, from the cleanliness of the bus, to the professional driver, and even to the promptness of their service. Everything was top notch! Highly recommend
The service was very good. On time arrival both going to the event and returning. Demar, the driver, was pleasant, courteous and accommodating assisting each of the Sisters on and off the bus. Very good job in every way.
New, clean bus and safe driver!
The bus was clean. The driver was friendly and prompt and good at driving. Thanks!
Our bus drivers were polite, punctual, and professional. We enjoyed our trip and had no worries or concerns. We plan on using this company again.
Phenomenal service! All of my guests were well take care of - thank you for your seriousness and professionalism!
Arrived on Time and Drivers were all great and very helpful.
This was the greatest idea. I didn't have to have 41 people finding a way to the airport. The bus affordable, on time and efficient. Thank you US Coachways.
On-time arrival, clean bus and friendly driver! Great experience!
Thank you for making our event happen! By transporting 40 kids to the baseball stadium, you helped give my son an amazing birthday! The driver was early, and he waited patiently at each stop and at the destination until we were finished. Then he got everyone home promptly and safely. Thank you!!!!
The service was great!
Amazing service! Would recommend 100%
Everything went smoothly. The driver was prompt and the bus was clean. Very well done.
Everything was great!
Once again, trip was great!
The whole team that assisted me was outstanding. I needed a bus within a week and Sid Hussain went to extra mile to ensure I received the service. The communication with the remaining team was great. I never was left in the dark. I would refer this company anytime.
Great experience from Booking to Charter ride. Could not have been better. 5 Stars!
Great experience with this touring company!
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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