Our expectations were met in the trip…
Our expectations were met in the trip arranged earlier this month. We thank you for all the effort and good service.

Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Our expectations were met in the trip arranged earlier this month. We thank you for all the effort and good service.
We used BusRental.com for our wedding shuttle and they were great. They were very prompt to respond to us quickly every time we had a question. Their online system was super easy to use, and the buses on the day were clean and on time. Definitely recommend them for an easy way to book transportation for your wedding day.
Great overall experience with no issues. Would highly recommend.
Everything was on time and efficient. Bus was comfortable and clean.
Everything went very smoothly. Bus was on time, Andy are driver was excellent, felt very safe at all times. Would recommened this service to everyone. Thank you Very Much.
Came in with a last minute request and was super happy at how quickly my request was turned around. Lots of emails and calls with a very responsive team. They were able to accommodate adjustments to our charter in real time. Very satisfied!
Buses are cleaned and drivers are professional.
Bus was on time, very clean and the driver was extremely nice. Definitely booking again
Thanks to Dave and Louis (driver) for making my wife's 50th birthday a success. I would definitely recommend and use you guys again. thanks again!
It was fast and convenient.
Amazing service all the way around!
Great service. On time. Driver was very helpful and friendly. Would highly recommend.
Excellent service
It is our 4th year consecutively using uscoachways services for many reasons. Since the first contact requesting a quote online, they send it immediately and everything you need or request they also attend in due time and are always available for any questions you have. The payment process and confirmation they made it really fast and easy. That in regards of the process of booking and closing the charter deal. The other part is also perfect. Drivers are always on time, as scheduled, and they have the best attitude to offer a great service.
Excellent customer service, timely arrivals and departures, and overall excellent experiences.
The driver wasn't patient enough with my guests.
We had an absolute fantastic time on our trip! Hamilton was also a great driver and very accommodating. The bus far exceeded my expectations and we will definitely be booking again for future group events. Thank you so much!
Very good customer service.
The driver was awesome, the bus was clean and my group of 21 people had a blast on it. Will definitely use them again if we are in Dallas
The driver was very nice and accomodating.
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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