Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Driver was great. On time. Did all I would expect. My only criticism is with the customer service. It’s difficult to communicate and it didn’t help that the one contact I had left the company between placing the order and the event date. I was left unsure whether the bus would show up. Glad it all worked out.
Everything was great. They were on time and our driver, Rueben, was awesome. Only thing I would change is getting a newer bus. Ours was ok, but tv's didn't work and no dvd player was available. Other than that it was great.
On time. On budget. Great driver
The bus was on time and the driver was very pleasant. Our bus did break down on the trip back though.
Driver was on time and very nice! Bus was nicer than we expected and even had a bathroom! Easy booking, easy communication with the booking agent and dispatcher. No problems! Would definitely book again.
Great experience with the bus, there was a bathroom and plenty of room for my group (24 people) plus tons of extra seats Very good experience overall
Reliable, and quick response. Drivers are awesome! Highly recommend!
Wonderful Driver!
Amazing. The driver Julio was there early. We boarded quick and took of. He was very respectful and helpful. Amazing experience. This will definitely be a repeated reservation
Excellent service. I will book with Bus Rental again !!!
Booking a charter through Bus Rental was very easy. Any question or issue were address promptly. The bus was on time and cleaned. The driver and ride was pleasant. We will recommend and use this company again. Everyone had a great time. Thanks
Overall experience is excellent.
I would definitely use US Coachways service again and I would not hesitate to recommend them to my famly & freinds.
Worry free experience, would definitely recommend!
On time, clean bus, and the driver was professional. He used the quickest route for us to arrive on time and offered his phone number in the event that we needed an earlier pick up. I'd definitely recommend US Coachways for anyone I know with future group or corporate outings.
Our driver, Stan, was terrific. I felt very safe with our 46 family members on one bus! Thank you, Stan! The bus arrived early for pickup and was very clean. Everything went as planned which deserves an A+ in my book.
Excellent service...
The reservation process was easy and user friendly. The customer service was excellent, and I was advised by the manager who went on the bus that he would rate it an "A+++++". He also said the driver was "awesome".
On time. Reliable driver. Good equipment. Second time used in last 5 months.
100% Recommend this company.
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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