Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
The double decker bus was cool but the toilet needed help. There was blue liquid that would spill out after you flush and there was no hand sanitizer!
Driver was on time. Motor coach was a great experience for everyone. Our driver, Adam, was exceptional. Numerous riders comments on MY survey card that Adam was a clear contributor to a great day in Lancaster County.
Leon was most knowledgeable and profesdional. Service and driver was exceptional.
The bus rental was EXCELLENT!!!!! THE DRIVER, EDDIE WAS EXCEPTIONAL! THE BUSWAS CLEAN AND ATTRACTIVE AND COMFORTABLE. WE WOULD ABSOLUTELY CALL YOU AGAIN WHEN WE NEED YOU! THANK YOU
Great service
Great experience! The booking was seamless and the drivers were awesome! We had an awesome time!
Great customer service and exceptional communication skills.
From the very start of my plans to hire a bus company to transport a group of 26 seniors to visit a museum in the San Francisco Presidio , I searched the internet for the highest rated bus company and chose US Coachways, Inc. through www.uscoachways,com. From the very beginning the service was excellent. The cost was lower than any other company I searched for. They kept in contact with me during the whole process from the reservation to the end of our trip. The bus driver was exceptionally courteous and receptive to all on board. The bus was very clean and in new condition. I'll be a repeat customer in the future.
our bus driver (Luis) was excellent and a PERFECT gracefully, helpful and friendly man. we loved him and will request him again. the company was very professional and helpful in all means, thank you Michelle and USCOACHWAYS! BONNIE
The driver exhibited excellent driving skills, he was polite, professional and helpful to all on the bus.
The entire experience from booking to the trip itself was easy. I will definitely use this service again.
The drivers arrived on time. It is important to verify all details on the contract to avoid errors and extra charges as they will bill if you change dates for example.
Great service !
The bus driver was very nice and professional. He talked to me and answered any questions I may have had. He got us to and from our destination safely.
The bus was on time the driver was courteous and knowledgeable
Professional courteous drivers, easy booking
Driver showed up before the required time . That was very nice of him . The bus was clean and the Driver was pleasant we had a safe trip .
All as described and expected. Bus driver was on time and congenial. All went as planned with our schedule. Would be 5 stars, if the bathroom was pristine, but for our day trip, this was fine.
Great experience
Great customer service and driver
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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