Everything was fantastic!!
Everything was fantastic!!

Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Everything was fantastic!!
Smooth ride, great driver
driver was on time and very nice
We had a very pleasant experience with our driver. The process of renting was a bit confusing at first because we had more than one person emailing us, but that quickly resolved. We were able to get all 28 children to camp in one vehicle. This makes for a stress free journey! The driver was very helpful and delivered us safely to and from. We will likely use this company again!
The process of Renting the bus was super easy. The Bus itself is wonderful. Drivers were punctual and very nice.
We traveled from West Chester, Penna. to Durham, N.C. for a family reunion. We had a marvelous experience!!!!! The driver was on time for EVERYTHING. She was professional, knowledgeable and very friendly. We were all impressed with her driving abilities. The 2017 56 passenger bus was the best!!! We appreciated having all the space, comfortable seats with electrical outlets, movie projector, etc. The microphone allowed us to easily play several games of bingo. All in all, my family was more than pleased and are looking forward to working with Bus Rental for our next adventure.
Great experience!
All our requests were honored and everything went smoothly
customer service was very helpful during the sales process and after booking
They kept in constant contact with me throughout the entire process. I had no issues ever reaching out to them for anything I needed. I would HIGHLY recommend Busrental.com for your next trip. The buses were great, the service was great, and they had the best rates. Will definitely use for my next trip!!
excellent service and co-ordination
Bus came early , was clean and great ride
The 2017 Sims Family Reunion. We booked this company to take us to AC and they did a superb job. The driver was courteous and professional. He explained the details of our trip and we had no problems going or coming. I would recommend this company to anyone.
Great Service, only downfall is price.
Awesome service, driver very patient and courteous. No wire fi on bus, needed.
We had them for a wedding pick up our guests at hotel and drop at church and later to the reception. Everything went great! Busses were very nice. I was worried they would be on time, etc but it could not have gone smoother.
US Coachways was a breeze to work with. Jimmy Dinardo was knowledgeable and always answered my e-mails and phone calls. I would recommend them to anyone.
BusRental.com was great! I would recommend this company to anyone! They helped me plan my trip, with short notice! Reliable. I will use BusRental.com again
Transportation services arrived on time. Drivers were courteous and helpful. I had to edit one of my charter's pick up time at the last minute and the reservations clerk worked with me to adjust schedule. Great experience with bus rental and I definitely recommend their services and I will definitely use their services next time. Sincerely, Mike ( Houston,TX )
They were very terse and impolite in the communications leading up to the wedding. We confirmed with them the morning of the event the time at which we expected them. Then they arrived an hour and a half late. I reached out after the event to discuss this and they said there's nothing they can really do. They offered me $50 off (the equivalent of 5%) off a future bus ride. They showed little sympathy or concern about the inconvenience they caused. This left 40 of our wedding guests stranded for over an hour and we got back home after midnight as a result.
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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