Good experience using their service.
Good experience using their service.

Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Good experience using their service.
Quality bus and driver. Better than expected! On time and very professional service. There weren't any surprises or last minute changes. Would work with them again. Thank you!
Service is smooth and on-time.
I would recommend this company if you want a comfortable and hassle-free service! Our driver arrived on time and even allowed me extra time to gather my party. The bus was very clean and nice! I will use again!
I will do business with Bus Rental again
Bus Rental is owned by US Coachways and I had a very excellent experience when we used a 30 seat minibus to drive us to the Notre Dame football game in South Bend, IN. The management was on top of everything and made sure the trip went smoothly. The Bus itself was very clean and in great condition! The most important part of the trip was our Bus driver he was patient and dependable and a very nice person. He really helped to make our trip a 5 Star experience!! We would definitely rent again!!
Just wanted to let you know how much I (we) enjoyed using the party bus from Busrental.com. The driver was excellent, the minibus clean and comfortable and the trip smooth. Thanks again.”
Our school's first chartered bus for a field trip and I was nervous since we needed to leave at 3:00 am! I didn't need to be nervous... everything went smoothly and the kids had a great time. We will definitely call you for our next field trip!
Easy, reasonable and very professional. Bus was early, Driver was wonderful and it was nice that we knew what the trip would cost with tip and tax in advance. Would definately use over and over again.
They are great Did a large group two times and all was well both times. Nice drivers, clean and safe buses!!
Third time renting from always on time and great drivers recommended to others they feel same way
Lovely buses. Great drivers.
The bus was on time going and coming. We also was on time so everything wenr smoothly. The only thing coming home the driver had trouble putting on dvr but he did have his own movies also. Bus was great and everyone enjoyed it.
We booked a bus for a trip to Yankee Stadium. The bus driver was excellent. We had 2 stops which was not a problem and we had a representative to contact, if we had any problems. Everything was great from start to finish. Would definitely recommend Bus Rental.
Punctual, Courteous and very Professional
Charles did a wonderful job. He was very professional, safe, friendly, trustworthy. Would definitely recommend him and would most definitely use his services again
Excellent service and very attentive staff
Ordered this vendor on short notice and they came through with flying colors - we were happy with the service and the bus as well, thank you very much - would call them again
Bus arrived on time, driver was pleasant. An all around great experience. We would use this company again.
Paul Conti was my rep. Loved this guy!
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.