Our driver Charles was on time and very …
Our driver Charles was on time and very friendly! We chartered the bus for our company Christmas party and our commute was smooth and enjoyable!

Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Our driver Charles was on time and very friendly! We chartered the bus for our company Christmas party and our commute was smooth and enjoyable!
I felt there were some hidden fees that were unclear until processing. Our group plans to Uber next time as it will cheaper and more convenient. The bus itself was nice and the driver responded quickly to communication.
Awesome experience. We even left a little later than planned, and he was super chill. Only thing i wish there was an aux cord, but other than that awesome trip down and back.
Rented 24 seats bus for the wedding. Everything went very well, except that my guests wanted to leave earlier and they tried calling dispatch to the provided numbers. But the numbers were unreachable. So they waited for the scheduled departure time.
Good experience but the bus was late picking on both journeys. Company was brilliant at being flexible in changing pick up times etc.
EVERYTHING was perfect! Driver was early to arrive and called to announce his arrival. Bus was clean and comfortable. Special thanks to our driver Dominic who was courteous, professional, and assisted us with our event items.
Everything was great. There was really nothing that could be improved upon.
Everything was great!
The people that rode the bus you're very happy! The driver was outstanding and they all had a great experience and felt very special. I have been told that much of this had to do with the driver. The arrangements and activities leading up to the event were excellent and I felt like I had excellent communication with the representatives of the rental company. My contact throughout this process was Cliff Phillips, and his Communications were outstanding.
My experience with Busrental was great. The online quote process was quick and easy. Shalonda Solomon was fantastic assisting me with my many questions and Andy our driver was so accommodating. I would highly recommend this service to anyone.
MY BUS DRIVER WAS THE BEST.... ALAN OUR BUS DRIVER WAS ON-TIME COURTEOUS, AND EXTREMELY ACCOMMODATING. HE WAS VERY PLEASANT AND INFORMATIVE. I WOULD RECOMMEND HIM WITHOUT RESERVATION
Very professional organization from management right down to the drivers!
They did a great job. Driver was punctual and safe.
David is wonderful- he helped me book transportation for a group retreat the last two years and he is always so helpful.
Great charter bus company that I plan on using again.
This was an excellent experience. Our driver was incredible, the bus was on time for every pick up and drop off, and we had no problems. I would definitely recommend this company to anyone, and we will keep this company in mind for our future needs.
Excellent Service, friendly driver, punctual. I recommend this Company
We had a great time thanks to our driver. He was punctual and professional and because of him we were all able to have fun and relax on our trip. He also allowed us to play our own music- whats not to love!?
Our ride went pretty smoothly. Our driver was pleasant and courteous, however, the bus was not in perfect condition. Several monitors were missing and a few air vents were faulty/broken.
The drivers arrived on time. They were helpful.
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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