Great experience
Great experience. Will definitely book again!

Over a year ago
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
Over a year ago
Excellent service. Ray Salgado was very professional, prompt and courteous
Over a year ago
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
Great experience. Will definitely book again!
Booking with BusRental.com was very convenient and easy. Representatives would follow up quickly and there was no shortage of emails and correspondence from the company. The bus was clean and the driver was friendly, so we were satisfied with the service!
From the first point of contact which was just going online to request a quote through making all the changes necessary up until the day of the trip, the staff was attentive and quick to respond. The bus itself was very clean and provided everything we needed from luxury, to being able to hold a conversation and plenty of room for storage. The driver was always on time, pleasant and ready to go from one point to the next. We never had to wait on him. I would highly recommend Bus Rental if you are looking for a professional company to take you on a bus trip, this is the one!
They were GREAT! Would hire again.
Great Experience
I reserved two busses the week of the event, and they were able to get back to me quickly to secure busses for our sorority. The drivers were easy-going, patient, and good drivers.
Great drivers
Very courteous
The buses arrived about 30 minutes late due to some issues with a bus i believe but other than that everything was wonderful and the drivers were so nice and fun!
Everything was great. Our driver was Joanne who was extremely nice, and very kind. Was on time for both pick ups. Mr. Donahue was the travel agent who helped me book the trip, was also very helpful with providing information on the coach bus. Very satisfied with the company.
Great service and driver. Helped me throughout the whole process even with a slight change they were able to accomodate. Thank you for the great experience - highly recommend!
Appreciated the communication with staff pre-trip to ensure that any miscommunications or misunderstandings were clarified in advance. We had a smooth ride, was happy with the service we received.
Great. Would use again.
I had a wonderful experience with Bus Rental! Our driver was on time, the drive was smooth, and the 24-passenger bus was extremely comfortable and made for a relaxing ride. I definitely recommend booking with this company.
The services was great and there was not any inconvenience. We appreciate the time and customer services provided by Bus Rental. We will use the services again.
Driver was great, polite on time, we are very sorry about the mix up about his room but it was taken care of Thanks again for a great trip
just a good service
very good service and reasonable prices. driver arrived on time and our trip went smoothly.
Wonderful driver and trip! Thank you
The driver was excellent and handled our students with the utmost safety to their destination.
Based on analysis of 20 reviews rated 1-2 stars for Bus Rental
“Poorly handled and poor customer service when we had problems”
“I rented with this company because they had such a high rating”
“The Bad: Terrible communication after I booked and paid for the bus”
“It has been 30 days since I cancelled my reservation two days after making it”
“I rented with this company because they had such a high rating”
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BusRental.com is a leading online platform specializing in charter bus rentals across the United States. The company offers a comprehensive range of transportation solutions, catering to various events such as school trips, corporate outings, airport transfers, weddings, and sporting events. Customers can easily obtain and compare instant quotes for a diverse fleet of vehicles, including charter buses and mini buses, all available in hundreds of cities nationwide. Utilizing advanced technology, BusRental.com provides an efficient online reservation system that allows users to book their transportation quickly and conveniently. Clients can manage their reservations, make changes, and communicate with experienced travel consultants directly from their mobile devices. The platform aims to deliver a seamless experience for both individual and group transportation needs, ensuring reliable and cost-effective bus rental solutions for any occasion.
Bus Rental receives overwhelmingly positive feedback, with many customers praising the professionalism and friendliness of the drivers. Reviewers frequently highlight the punctuality of the service, noting that buses arrive on time and drivers are courteous and accommodating. Specific mentions of drivers like George and Kevin showcase their ability to enhance the travel experience, making trips enjoyable and smooth. However, some reviews point out issues with route selection and the number of drivers assigned for longer trips, suggesting that improvements could be made in these areas. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing a strong desire to use the service again. Overall, Bus Rental is recognized for its excellent service and reliable drivers.
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