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HomeBusiness ServicesBuffer Reviews

Buffer Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

Last reviewed 3 weeks ago

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
5
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Buffer receives a generally positive reception from users, particularly for its reliable scheduling capabilities across various platforms like Facebook, Twitter, and LinkedIn. Many reviewers appreciate the intuitive interface and the excellent customer support, noting that the platform simplifies social media management significantly, especially for small businesses. The content calendar and queue features are highlighted as particularly beneficial for maintaining consistent posting. However, some users express dissatisfaction with the lack of advanced features, such as automated hashtag suggestions and comprehensive analytics. Additionally, the mobile app is criticized for not being as smooth as the web version, and there are mentions of glitches with LinkedIn posting.

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See what reviewers are saying

Amanda Thomas
Amanda ThomasFeatured

3 weeks ago

4 out of 5 stars

Works well for most platforms

Buffer handles Facebook, Twitter, and LinkedIn posting really well. Instagram integration is decent but not perfect - sometimes the formatting gets wonky. Overall though, it saves me a ton of time and... See more

James Smith
James SmithFeatured

3 weeks ago

5 out of 5 stars

Excellent customer support

Had some initial setup questions and the support team was incredibly helpful and quick to respond. The platform itself is intuitive and has helped me maintain a consistent social media presence withou... See more

Kevin Martinez
Kevin MartinezFeatured

3 weeks ago

4 out of 5 stars

Simple and effective

Does exactly what I need it to do. Clean interface and reliable posting.

Jennifer Taylor
Jennifer TaylorFeatured

3 weeks ago

3 out of 5 stars

Interface could be better

The scheduling functionality works fine, but the user interface feels a bit outdated compared to some competitors. Also had a few glitches with LinkedIn posting that required customer support interven... See more

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Amanda Thomas
Amanda Thomas
1 reviews•Experienced
Featured
24 days ago
4 out of 5 stars

Works well for most platforms

Buffer handles Facebook, Twitter, and LinkedIn posting really well. Instagram integration is decent but not perfect - sometimes the formatting gets wonky. Overall though, it saves me a ton of time and the pricing is fair.

Helpful?
James Smith
James Smith
1 reviews•Experienced
Featured
24 days ago
5 out of 5 stars

Excellent customer support

Had some initial setup questions and the support team was incredibly helpful and quick to respond. The platform itself is intuitive and has helped me maintain a consistent social media presence without the daily hassle of manual posting.

Helpful?
Kevin Martinez
Kevin Martinez
1 reviews•Experienced
Featured
24 days ago
4 out of 5 stars

Simple and effective

Does exactly what I need it to do. Clean interface and reliable posting.

Helpful?
Jennifer Taylor
Jennifer Taylor
1 reviews•Contributor
Featured
24 days ago
3 out of 5 stars

Interface could be better

The scheduling functionality works fine, but the user interface feels a bit outdated compared to some competitors. Also had a few glitches with LinkedIn posting that required customer support intervention.

Helpful?
Mary Taylor
Mary Taylor
1 reviews•Contributor
24 days ago
4 out of 5 stars

Good value for money

Been using the pro plan for 6 months. Good balance of features and price.

Helpful?
Carol Wilson
Carol Wilson
1 reviews•Contributor
24 days ago
4 out of 5 stars

Solid choice for content creators

Buffer has streamlined my content distribution process. The queue feature is brilliant for maintaining consistent posting. Analytics could be more comprehensive, but overall it's a reliable platform that does what it promises.

Helpful?
Linda Moore
Linda Moore
1 reviews•Contributor
24 days ago
5 out of 5 stars

Perfect for small businesses

As a small business owner, Buffer has simplified my social media workflow significantly. Love the content calendar view and the ability to collaborate with my VA. The analytics help me understand what content performs best.

Helpful?

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Joseph Lopez
Joseph Lopez
1 reviews•Contributor
24 days ago
2 out of 5 stars

Missing some key features

While Buffer handles basic scheduling well, it lacks some advanced features I need like automated hashtag suggestions and more robust Instagram Story support. The reporting is also pretty basic compared to other tools in this price range.

Helpful?
Kenneth Lopez
Kenneth Lopez
1 reviews•Contributor
24 days ago
4 out of 5 stars

Reliable scheduling tool

I've been using Buffer for about 8 months now and it's been solid. Rarely have issues with posts not going out on time. The browser extension is particularly handy for sharing content on the go. My only complaint is that the image editor could use more features.

Helpful?
William Martin
William Martin
1 reviews•Contributor
24 days ago
3 out of 5 stars

Good but has limitations

Buffer works well for basic social media scheduling, but the free plan is quite limited. The paid plans are reasonably priced though, and the customer support has been responsive when I've had questions. Would be nice to have more advanced features like competitor analysis.

Helpful?
Donna Martinez
Donna Martinez
1 reviews•Contributor
24 days ago
3 out of 5 stars

Decent but room for improvement

The core scheduling functionality is solid and reliable. However, the mobile app could use some work - it's not as smooth as the web version. Also wish there were more customization options for the analytics dashboard.

Helpful?
Barbara Wilson
Barbara Wilson
1 reviews•New Reviewer
24 days ago
5 out of 5 stars

Great for scheduling posts across platforms

Buffer has been a game-changer for managing my business's social media presence. The ability to schedule posts across multiple platforms from one dashboard saves me hours each week. The analytics are helpful too, though I wish they were a bit more detailed for Instagram stories.

Helpful?

Frequently asked questions for Buffer

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The CrowdTrust Experience⭐

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Take a closer look

About Buffer

Buffer is a social media management platform that allows businesses and individuals to schedule, publish, and analyze content across multiple social media channels. The service provides tools for planning social media posts in advance, collaborating with team members, and tracking engagement metrics. Buffer supports various social networks including Facebook, Twitter, Instagram, LinkedIn, and other popular platforms.

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Category

Business Services

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