Broadway Travel Reviews

Excellent service Chloe helped with with my holidays.Always book with travel agent not anymore I will be using broadway travel. Keep doing what your doing guys bringing us these deals great team

Always great service from Amanda and the team at Broadway travel. We've booked many cruises and will book more to come. Thanks again Mark and Joann

Dealing with Diana,very helpful and efficient. Booked break to Budapest so quickly,beautiful hotels and flight and private transfer.Great price. We have travelled with Broadway Travel about 5 times,great!

Booking was OK

Not my first cruise booking with these guys and I certainly hope its not my last. Experts in what they do and a fountain of knowledge when it comes to helping with any questions regarding the ships and itinerary. Dealt with Kirsty and she couldnt have done anything more to help me secure our next fantastic adventure. Really cannot speak highly enough of the Broadway travel cruise team. Thanks for everything.

Friendly and knowledgeable.

I arranged our Montenegro holiday by phone and Diana dealt with it quickly and well. She was friendly, a very good communicator and was able deal with all my questions without a hitch. Arranging a holiday can sometimes be a little stressful, this was not the case. Well done Diana and well done Broadway

Wavell was very efficient and friendly

Everything was very clear and explained if I did not quit understand. Each detail of the flight, transfer and hotel accommodation was explained

So far it has always been easy and quick to get a query answered on the phone.

Easy to use and book

They were helpful and open to answering questions

Helpful and knowledgeable. All queries dealt with and explained

Having used Broadway Travel before, it was great to find that the level of customer service was still as good, if not better. Wavell was extremely helpful, courteous and professional. He called back as promised, in a very short time, to confirm an exceptionally good price for our planned holiday, backed up with an immediate email confirmation of all arrangements. I have no hesitation in recommending this company - indeed, many of the "big names" could learn a great deal from them. Thank you.

You get great customer service from this company. Their telephone agents are brilliant and know their jobs Wavell helped us this time and was highly professional, patient and kind. He took the time to meticulously check our requirements before finalising the booking. He was also able to answer any questions we had, occasionally double checking with his manager. Documentation was received by email and instructions on how and when to access boarding passes etc clearly stated. We used the company last year and were delighted with our holiday. We wouldn't hesitate yo use them again. Thank you Broadway Travel!

"I’ve just booked my fourth cruise through Broadway Travel, and once again, Kelly delivered outstanding customer service from start to finish! She patiently answered all my questions (and there were many!) and managed to get me an amazing deal. The entire process was seamless, thanks to Kelly’s professionalism and expertise. I wouldn’t book my cruises anywhere else—Broadway Travel consistently goes above and beyond. A massive thank you to Kelly and the team; I’ll definitely be in touch for my next adventure

Really helpful and got us everything we wanted

Very helpful and cheerful, as always