Great Holiday Offers
Quick, easy website, excellent prices.

9 months ago
Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍
9 months ago
One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.
9 months ago
The person I dealt with was very helpful and informative. Answered any question or query with efficiency,
Quick, easy website, excellent prices.
Booked with Kevin today through Instagram flying out in less than 2 weeks and he gave us a bargain holiday, also he was very compassionate that we were travelling with a little one so he looked at flight times that weren't too early or too late, everywhere else we looked the price that he gave could not have competed against. 10/10 service would definitely recommend.
The process of booking a holiday is clear and straightforward on the website. Broadway customer service is easily contactable for queries and are very helpful.
We have used Broadway Travel for quite a few years now. They always listen to what I want and find me some very good deals at very competitive prices. I was on holiday recently and had to call the in resort team, wow they were great - sorted everything out for me - well impressed. Excellent service
i’ve used broadway travel in the past and the hotels and service has always been great wawel found my perfect flights and hotel and passed in a special request to the hotel
Patience of agent, while details were found and confirmed, was excellent for a first time user of this company. Holiday confirmed within 10 minutes. Follow up information given if I need to check or change details.
The staff are so helpful and made booking our next holiday a breath of fresh air.. Thankyou ⛱️😁
I initially went for the promoted 7 day holiday but changed to 10 days and upgraded to BA flights.
Cole was very professional. And indeed did ring us back straightaway. It’s a shame we had to pay MORE because we are disabled. Still, you live and learn don’t you.
It was fairly easy online experience,which although I am in my late 70's with little computer experience I managed to navigate.
Very helpful and knowledgeable staff. Good itineraries and offers
Philip , really efficient
This is our 3rd or 4th time booking with them and to be honest I wouldn’t book a cruise using anyone else. Always very helpful great prices and very friendly I would highly recommend and any one I hear talking about booking a cruise I always recommend them.
Have booked with Broadway Travel for the past 7 years and they have always been very helpful in advising and completion. Very friendly and ensured all of our possible requirements were met.
Excellent service
We been booking our holiday to Madrid for last 15 plus years with broadway travel, same hotel vidamar Madrid resorts. Fabulous service by broadway travel and fantastic customer service.
I contacted you regarding an offer for for Vidimar hotel in Madeira. The date I chose was £687 but when I went to book the price changed to over £800. However the person I booked with was very helpful and got the holiday a bit cheaper. The calendar prices are misleading. However your agent Philip was very good and did his best to get us a slightly lower price.
FRED,,,was very helpful , bright and friendly. He was diligent and efficient in booking the exact holiday that I wanted, checked over all details so I understood all the information. I've used Broadway Travel a few times and always find them reliable and helpful.
Broadway travel I've always been a good company I have trouble with them a couple of times and I've never had any problems I would recommend them to anyone
Very easy booking process, website was easy to negotiate and being able to pay in installments was an added bonus.
Based on analysis of 9 reviews rated 1-2 stars for Broadway Travel
“Cancelation charges were 60% of the total holiday cost and the biggest item in that was the fees charged by Broadway...”
“But Broadway are missing the point of my criticism: namely both the enormity of the cancellation charges at 60%, and...”
“Put flights prices up after booking”
“The worst customer service”
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Broadway Travel is a travel agency specializing in providing low-cost holiday deals, hotel accommodations, and cruise options for consumers seeking affordable vacation experiences. Established in 1948, the company has built a reputation for offering a wide range of travel packages tailored to meet the diverse needs of holidaymakers. Broadway Travel is ABTA and ATOL protected, ensuring that customers can book their travel arrangements with confidence. The primary target market for Broadway Travel includes budget-conscious travelers looking for value in their holiday plans for 2026 and 2027. By offering competitive pricing and a variety of options, the company aims to cater to families, couples, and solo travelers who prioritize affordable travel experiences. Customers can easily search for and book their preferred deals through the Broadway Travel website, which features user-friendly navigation and comprehensive travel information.
Broadway Travel receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and professionalism of the staff. Customers frequently mention the excellent service provided by agents like Iantha, Michael, and Wavell, who are noted for their patience and thoroughness during the booking process. Reviewers appreciate the efficiency in handling inquiries and the clear communication throughout their holiday arrangements. However, some customers express a desire for quicker response times during weekends, indicating that telephone calls could be answered more promptly. Despite this minor criticism, the overall booking experience is described as very good, with many feeling confident in the deals they received. The sentiment is predominantly positive, reflecting a strong reputation for customer service at Broadway Travel.
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