Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
My therapist is wonderful. The only reason I did not give it 5 Star is because Psychiatry could not handle my meds as well, so I am having to find a psychiatrist locally for that, but I am very pleased with my therapist I am seeing bi-weekly. She is exactly who I needed in my life to help, and I wish I would of reached out for assistance much earlier. I deserved doing this for ME!
Mary is very good and compassionate.
The app is easy to use and has made mental health help way more accessible.
You do t accept the free therapy program with Cigna outside of that it’s been fine
I love my therapist, Crystal and I love my doctor Rita.
It didn't really start out great..But I switched therapist, and I have a new provider..And it's been great. I'm not called.a jerk anymore, and. I'm not told that I'm not all to blame with issues that I've been having.. The only problem that I'm having, and it's not his fault. I needed another sleeping medication for sleep, because Doxepin is expensive. He prescribed another.med, and.its about 30 more then then Doxepin. But it's not his fault. They don't have a list with prices..So I emailed him, and I'm waiting for a response. No big deal. I definitely love the app, and I would recommend it to everyone who needs help. Great job guys!!!
My psychiatrist is very helpful and understanding. It’s so easy to schedule appointments and I’m so glad it’s covered by my insurance
Some times schedule issues
I have a great counselor and doctor and they work as a team to treat me. I've had my best results to date.
My experience using Brightside has been nothing short of exceptional! Availability and level of guidance I've recieved have been invaluable navigating through the troubles I've experienced recently.
Your site made it so I was actually able to get professional help. I am in my worst stage of agoraphobia with panic disorder that I've ever been so making an appointment then trying to leave my home ( my safe place) which I wasn't able to really do in general even if it was just to drive a couple minutes down the road to the convenient store, panic would set In and most likely turned into yet another panic attack. Since I was able to get professional help through bright side I was able to take that step closer to being able to be able again! My psychiatrist is wonderful and my therapist is amazing so I feel very confident that they will be able to help me to be able to leave my home again without the burden of fearing or feeling doom set in and hopefully being capable of overcoming my other conditions along side my agoraphobia w/panic disorder that have hindered my everyday quality of life tremendously up until I started treatment through brightside I have only been in treatment for about 2 months and am able to see some improvement! I can only imagine that my quality of life will significantly improve thanks to brightside health making it so I was finally able to receive treatment when I wasn't able to leave my home. Thank you brightside for bringing professional mental health treatment to me inside my home so I am able to finally make those baby steps and leave my home I was able to do before my conditions hindered me to such an extent I am so extremely thankful to brightside health because I am actually capable of seeing the brighter side of my actual health, because I there wasn't much bright sides to much I My life and now I truly feel/ see that there is a actual chance of a bright side in my future!☺️ Thank you! Francee
Good at pacing and pulling one in line. AND interested in the process.
The app is so user friendly. Both of my providers are professional, understanding and knowledgeable. I actually enjoy talking with my therapist and always look forward to it.
It was so easy and nice to be able to finally talk to someone about issues I’ve been facing, Brightside Health made a lot possible for me with my mental health and I’m happy I found them when I did!
Mr. Sweetwood is caring and listens, asks appropriate questions and helps with the hard stuff and junk of life.
Times are not really good. Lack of availability
Was given the run-around with the doctor and no clear communication
I am grateful to Jennifer for listening to my struggles with depression and anxiety. I appreciate her patience and kindness. Thank you so much.
Robin has been fantastic and has really helped me on a personal level where I recognize that she truly cares about my mental well being. As a result, I have responded well to the lessons and sessions and have a definite sense of self improvement.
My Dr rushed me her name is Heather Bryan. It was my first appointment. I have a 30 min time block and she rushed me when I was less than 2 minutes in. They can't do anything for you and treat you like a drug addict because I need to start adhd meds. Talking about you have to go get testing done... this is why I'm calling you lady. Number one thing... take care of ur patient. Hopefully my medicaid doesn't pay for this and I will make sure they won't. Go to a real dr and not one that does what ever they want to do.... Dr doesn't give you a special title to bot help your patient. So another day... I'm 35 and having to find another Dr because I got really bad adhd that hasn't been helped all my life.. good to go..
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