I love my therapist and my…
I love my therapist and my psychiatrist! I’m very happy
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
I love my therapist and my psychiatrist! I’m very happy
I knew I needed to be back on medication. I struggled just to get the courage to make an appointment. Best decision I have made. My doctor is awesome, not like the rest. The video calls are perfect. I don't have the fear of being locked up in an institution. I really believe making my first appointment saved me. I can't thank you enough.
Brightside is easy to use and has a really nice online dashboard that has neat tools available. While I am not great about keeping up with the lessons they are really helpful. I really like my therapist, we are able to have constructive conversations and she provides me with helpful feedback and perspectives. I'm happy with my choice of therapy services.
Easy to get and make appointments and reasonable prices without insurance. The providers have been wonderful. The app doesn’t always work well though.
Zulaen is very supportive
I love both my therapist and my psychiatrist. I feel like my therapist the best out there.
Not charge customers an outrageous amount for missing an appointment when the insurance company pays the bulk of the cost. It makes people quit therapy altogether. At least it did for me. I will never use the Brightside Health EVER again. Enjoy my one time $70 charge, instead of my once a week $15 copay, PLUS whatever you charge my insurance company. So short sided. The CEO is a moron. I can hear “whitey” now “let’s fleece them if they miss their appointment, so it doesn’t happen again! We will get our money either way!”
I was able to get an appointment within 2 days. Really appreciate this appointment /service focused solely on my mental health.
All has gone well. Happy with progress. Therapist is helpful.
Excellent customer service Therapist are very attentive to your needs and provides the best tailored plan for you.
I am dealing with a great mentor and medical director.
Brightside health has been a great support for my health by listening attentively to what my needs are and implementing a plan of care that is helpful for people going through difficulties in their lives. I'm glad i joined and looking forward on progressing with with my care through Brightside. Thanks and keep up the great work!
I wouldn't recommend this company to anyone. I signed up for therapy and psychiatry and the first therapist I met was completely underprepared and seemed unsure of what questions to ask or how to move forward. I rescheduled with a new therapist who immediately told me she was taking maternity leave soon and then went ahead and discharged me from the entire program with no reason. I received an email from Brightside stating that I could look on psychology.com to find a provider and then they closed my account. I don't think I have ever been treated so poorly by a healthcare provider in my life.
Provider is compassionate and very helpful in determining the right medication for my needs.
My provider is very kind and she’s provided me with medications that fit into my lifestyle and have helped immensely. Very timely responses and listens to your needs and concerns.
the psychiatrist was welcoming and helpful, the medication really helped me
Great therapists
I have been really impressed with how Brightside Health is set up. My therapist and psychologist are able to work together. I am able to speak with both via online. I got the help I needed in a very short period of time. Everyone I have interacted with is very professional and knowledgeable.
I found that it’s convenient and therapy is helping my season of life.
I’m grateful for the care and concern that I receive from my therapist and my psychiatrist. I’m very happy to be working with these wonderful, supportive women.
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