Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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8 months ago
5 out of 5 stars

Amazing and helpful

The providers I have worked with have been incredible! The fact that I can access quality care from my phone means the world to me!!

Helpful?
Amanda Smith
Amanda Smith
1 reviews
8 months ago
5 out of 5 stars

I love the check ins and the convenient…

I love the check ins and the convenient appointment times, everything about Brightside is exactly what I was looking for

Helpful?
8 months ago
5 out of 5 stars

Easy to schedule and efficient…

Easy to schedule and efficient appointments

Helpful?
John
John
1 reviews
8 months ago
4 out of 5 stars

My therapist is very good.

My therapist, Tamiah, is thorough and helpful.

Helpful?
8 months ago
5 out of 5 stars

Cynthia Jeffrey is awesome!

I meet with Cynthia Jeffrey on a biweekly basis and she’s been nothing but great. I feel like I can relate to her on a lot of my struggles which helps me feel like I’m not alone. She has given me very good advice and techniques to use while dealing with anxiety. I’m excited for my appointments which doesn’t happen often with therapy. I’ve also had to contact the help line and they’ve always been very helpful and nice. Most recently I had to cancel an appointment with a late notice due to a family member being hospitalized and the rep was very empathic. The website is sooo much easier to navigate compared to the old vendor I was using. 100% would recommend!

Helpful?
Mr Bret Wims
Mr Bret Wims
1 reviews
8 months ago
5 out of 5 stars

My doctor

My doctor, Paula Zacaro, has been very helpful. Professional and able to walk me through everything. She is very genuine and understands what I am talking about and going through. I have complete trust and confidence in her abilities and care.

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Jake Beck
Jake Beck
1 reviews
8 months ago
5 out of 5 stars

Easy and reliable care

Very happy with my therapist and the ease of scheduling

Helpful?
8 months ago
5 out of 5 stars

My therapist Norma Jean is very…

My therapist Norma Jean is very knowledgeable & shares easily little methods to help me handle my problems, particularly as I’ve had so many recently due to multiple issues with my health. She considers the whole person, the physical & the psychological & comes up with easily applicable solutions that bring me such piece of mind. Her genuine caring nature & compassion come through in every conversation we have and she’s reinstated me with more confidence and positivity, things I was so desperately lacking . I can’t imagine where I’d be without her! I’m very very grateful for her care!

Helpful?
Jeri  Thompson
Jeri Thompson
1 reviews
8 months ago
5 out of 5 stars

The program was easy to follow and my…

The program was easy to follow and my therapist was the best

Helpful?
Kim O
Kim O
1 reviews
8 months ago
5 out of 5 stars

It's so convenient

It's so convenient, to have an online appointment. Brightside makes it so easy. I am so thankful I found Brightside & Dr. Stewart! She's the best!

Helpful?
Tracy Faile
Tracy Faile
1 reviews
8 months ago
5 out of 5 stars

Cesar is a true professional

Cesar is a true professional, who knows how to communicate in a way that is productive and successful. Genuine true help that makes a difference in one’s mental health and balance thank you.

Helpful?
Ashlynn
Ashlynn
1 reviews
8 months ago
4 out of 5 stars

Recommend

It easy to connect with doctors on the level you need

Helpful?
8 months ago
1 out of 5 stars

can't join session no response from…

can't join session no response from provider. waste of my time.

Helpful?
9 months ago
5 out of 5 stars

Convenient and helpful

Brightside health is convenient and super helpful!

Helpful?
Jodi Kellogg
Jodi Kellogg
1 reviews
9 months ago
5 out of 5 stars

Great therapist and ease of scheduling

Great therapist and ease of scheduling

Helpful?
Cathy H
Cathy H
1 reviews
9 months ago
5 out of 5 stars

Brightside has changed my life

Brightside has changed my life. I had counseling before but this counselor really got to the heart of the matter. They are very caring and receptive.

Helpful?
Robert Blante
Robert Blante
1 reviews
9 months ago
1 out of 5 stars

The provider was great, bad app.

The provider was great. The technology of your app is awful!

Helpful?
WomaninNY
WomaninNY
1 reviews
9 months ago
5 out of 5 stars

Love my therapist

Love my therapist. Very thoughtful and kind . She has been v helpful and my insurance covers visit .

Helpful?
Michelle  Farr
Michelle Farr
1 reviews
9 months ago
5 out of 5 stars

I feel like I'm being heard.

I feel like I'm being heard.

Helpful?
9 months ago
3 out of 5 stars

I was never able to open the lessons…

I was never able to open the lessons even after countless emails the issue was never resolved. I see that as a part of my therapy I was not able to complete as well as a part of the price I paid.

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