Easy app to navigate. Great provider
Enjoy my provider. The app is easy to navigate.
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
Enjoy my provider. The app is easy to navigate.
I wish the check ins were more well rounded in mental health, depression and anxiety aren't the only mental health issues people suffer with. I wish there were check-ins related to bipolar and ADHD and PTSD. This seems to be a very basic solution to the most severe issues. It's impossible to describe my mental health under only 2 categories. And trying to sells me short and makes true healing at my core impossible. Also more variety in the self care section would be great, only offering videos is a very slack way of offering "self care" options.
So helpful. So easy. I love it!!
Great therapist
This is top tier healthcare, online. Very personalized, highly qualified and professional- they aren’t trying to switch your healthcare plan as their main goal like I’ve experienced in the past. I’ve been through many workshops, therapists and expensive psychiatrists. I’ve gotten some interesting insights and some benefits but was surprised at the prescriptions and often rude and disingenuous demeanor. This feels like a fantastic office visit to a very reputable esteemed medical group. I have actually achieved real progress. Very happy thus far.
Reliable, quick response and trustworthy
I feel like I am able to talk with my practitioner and she listens!
They are always available 24/7! Very helpful
My doctor is patient and understanding
They were so helpful, both with a medication and therapy!
I cancelled my membership and now they are charging me double than what they did before. I wanted a God fearing therapist but didn’t get it. Most of the appointments well all, she didn’t give me advice she only said this is about you you lead everything you direct how you want things to go n I was mostly the talker. For my first time trying therapy I don’t see how it’s something that’ll save my life when it didn’t seem to be a great outlet. I said I didn’t want to be put on pills but that’s what they love to do to you n kept suggesting it n wanted to take away parts of my membership n did just bc I didn’t want to be pregnant on meds.
I was informed that my plan covers virtual visits and that I owe $0 for both the visits and the membership, but I was still charged $167. The company should improve how they verify insurance as my current insurance plan covers all virtual visits without a copay.
I am pleased with my care. The system is easy to use.
Did not receive any services yet I was charged 95 dollars for the deception used on the bright side home page... Bottom of the barrel company without integrity...
Convenient, helpful, good resources
Great drs they really do care about what you have going on and very knowledgeable with mental health
Everyone here has been so helpful! I was in rough shape and they saved my life! I highly recommend!! Affordable too if you're not insured
Your customer service is awesome and I absolutely love my psychiatrist! She definitely listens and soaks up everything I say like a sponge to help my medication needs. Thank you so much!
I've had mental health issues and new I was adhd. Brent right away put me on the medication that I needed. Life is great
My Therapist was such an excellent choice! It has worked well for me.
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