My therapist was very engaged with me
My therapist was very engaged with me. He is also very courteous and gave me great coping skills.
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
My therapist was very engaged with me. He is also very courteous and gave me great coping skills.
I'm very impressed with the care and services that Brightside Health offers dealing with mental health services.
Your counselors are top notch
I have been partnering with Erin Clevenger for 8 weeks now and she has been tremendously supportive and insightful. As my first counseling experience, I am very grateful and thankful
My counselor is amazing. I truly believe she understands my issues clearly. I feel appointments are really available. The dr responded very quickly to all my medication needs. We decided counseling was best no medication. I'm grateful to have a person to help me.
it was easy to start. they took insurance. therapist is really nice and knowledgable.
Someone listening to me and taking my concerns seriously and helping me not have such an emotional roller-coaster . Im learning how to regulate my adhd and bipolar for the first time in my 32 years on this earth.
The Psychiatrist is very caring and professional. And Brightside is very caring and thorough.
5 stars means over mad beyond. Nothing wrong with 4
My experience with Brightside has been phenomenal. My therapist listens to me and let's me share my thoughts without judgement and offers incredible advice.
I appreciate the ability to schedule an appointment and have multiple availability options. My provider is great, I’m very happy with the care I receive.
Horrible customer service. I've emailed multiple times about correcting my account, and I get no response. It's been 5 days. If they cared about mental health, they would not make a patient for 5 years go thru severe medication withdraws for 5 days without a single helpful reply.
I canceled my treatment plan a week before the next payment was due and they billed my credit card today for $95.00. Seems to be standard procedure, do not trust Brightside Health!
Complete and utter garbage, do not use under any circumstances. Booked a appointment with a mental health provider through ZocDoc to have my prescriptions refilled, link was through Brightside health - no warning or information was provided to let me know in advance they do not provide refills of the medications I take regularly. Despite taking my insurance, being given proper cancellation time and no appointment happening, they charged me $165.00 and provided NO services.
Helped me through a bad spot in my life and has been great to have someone that knows about brain meds, unlike most PCPs.
flakey providers, always late, connectivity issues, forced to do poor quality video chat, rotten billing practices. force you to keep a card on file and then charge you sporadically. sometimes huge bills for multiple visits and then random small bills. no rhyme or reason. price changes at random with no notification
The therapist was great but the app was so glitchy and I have been unable to access my online therapy sessions for 3 weeks.
The ease of scheduling makes this app good. The fact that notes are shared between therapy and psychiatry makes it great.
Im starting to notice changes in anger spikes and emotion jack ups, thats great. My doctor is great, only thing I would want improved is how long the meet ups are. We only have about 15 minutes together to discuss things and the past two meetings have felt really rushed because of that.
My NP Harriet Bomas is fantastic. She is super responsive and very personable. She answers all of my questions thoroughly and honestly. I feel like she genuinely cares about me.
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