Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Ericka  Lamboy
Ericka Lamboy
1 reviews
5 months ago
5 out of 5 stars

Treesa Williamson is the reason for my…

Treesa Williamson is the reason for my rating. She of course is very professional and has amazing knowledge. What I value more than that is how she's made me feel seen and heard since day one. She has never made me feel judged about my circumstances but has shown me encouragement during these tough times. I'm very very grateful for her.

Helpful?
Ashley Norris
Ashley Norris
1 reviews
5 months ago
5 out of 5 stars

I love getting to have my counseling in…

I love getting to have my counseling in the comfort of my own home.

Helpful?
Larry Hill
Larry Hill
1 reviews
5 months ago
5 out of 5 stars

Great experience

Great experience. Dr. Sewell is amazing

Helpful?
Alex Bland
Alex Bland
1 reviews
5 months ago
5 out of 5 stars

Just a wonderful we experienced love…

Just a wonderful we experienced love this app and its benefits so much

Helpful?
Ashley Platt
Ashley Platt
1 reviews
5 months ago
5 out of 5 stars

Jennifer Upcraft

Jennifer Upcraft, my care provider, is always so thorough and takes her time with me. It is apparent to me that Jennifer really does care about her patients and the care she provides them. She upped my dosage of medication during my last visit and I’m feeling like myself again. Brightside Health is a wonderful way for patients to find treatment and start medication quickly. Had I’d gone through my PCP, my wait would’ve been at least a month and I needed to get treatment ASAP. I’m grateful for Brightside and Jennifer for getting me back on track.

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Kim Metz
Kim Metz
1 reviews
5 months ago
5 out of 5 stars

God is good

My doctor helped restore my sleep schedule and also my quality of life I’m grateful and looking forward to a better frame of mind which is well on its way as my sleep is restored

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5 months ago
1 out of 5 stars

Awful experience

Awful experience. Short term minded quacks

Helpful?
5 months ago
5 out of 5 stars

I was having the hardest time finding a…

I was having the hardest time finding a psychiatrist and nobody would take me for at least six months to a year if that and the bright side really helped me out and they were awesome and quick. My psychiatrist was extremely helpful and really made the whole process a lot easier for me. I’ve had bad experiences in the past and they renewed my faith. Thank you.

Helpful?
Tawni Lamb
Tawni Lamb
1 reviews
5 months ago
5 out of 5 stars

I've had nothing but great experiences

I've had nothing but great experiences. The therapist and physicians are helpful and friendly. I feel like I'm getting better.

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Sara Neek
Sara Neek
1 reviews
5 months ago
1 out of 5 stars

Brent Wilson ended up being a nurse…

Brent Wilson ended up being a nurse practitioner who by the way was nothing short of being incompetent and asked for me to reach back out to brightside since I could be using the $95 for an entire month and with a different psychiatrist. They not only didn’t render a service but unfairly took my money. This company needs to be shutdown for malpractices and not following through with their promises.

Helpful?
Anthony Allen
Anthony Allen
1 reviews
5 months ago
5 out of 5 stars

Very grateful to be able to get the…

Very grateful to be able to get the help that I need.

Helpful?
Shelly Gilley
Shelly Gilley
1 reviews
5 months ago
5 out of 5 stars

I tried other online providers but was…

I tried other online providers but was never comfortable with the therapists. Brightside offers fuller mental health care by partnering a psychiatrist with a therapist. I never realized how essential this is, in the past. Listening and understanding is crucial to me. I am getting that from Brightside.

Helpful?
5 months ago
5 out of 5 stars

Excellent services provided!

I felt cared for, seen, and heard by the provider. This experienced provider really listened and appropriately gave recommendations, ensuring that I was comfortable during the entire appointment time. I really appreciate her attention to detail and care.

Helpful?
Hugh Janus
Hugh Janus
1 reviews
5 months ago
5 out of 5 stars

No at issues the moment using this…

No at issues the moment using this platform, time will tell.

Helpful?
Lindsay
Lindsay
1 reviews
5 months ago
5 out of 5 stars

I feel like I am matched up with a compassionate and knowledgeable therapist.

I feel like I am matched up with a therapist that really understands me and has experience with the situations I am going through. I love the online lessons and the opportunity to provide feedback via comments. It's also nice to have messaging services.

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5 months ago
5 out of 5 stars

Brightside is very convenient and easy

Brightside is very convenient and easy! I really appreciate my therapist!

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Thomas Wilson
Thomas Wilson
1 reviews
5 months ago
5 out of 5 stars

Feeling Better I really feel like my mentalf health is…

I really feel like my mental health is getting better. My life is taking on a more positive outlook. I believe my therapist is truly interested in my well being

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Eric Conklin
Eric Conklin
1 reviews
5 months ago
5 out of 5 stars

Quick, Caring, Involved

I reached out to Brightside during a moment of need. The signup was very quick and easy. The response time was wonderfully short and the Doc was personable, comforting, and involved in my situation. I really couldn't have asked for more. Way better than my last in-person experience with a different organization.

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sw
sw
1 reviews
5 months ago
2 out of 5 stars

Not what was expected

Lack of communication and no help given when reached out to customer service. App is glitchy and not user friendly.

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Rhonda Munroe
Rhonda Munroe
1 reviews
5 months ago
5 out of 5 stars

My therapist feels like I have known…

My therapist feels like I have known her forever. It is private and in the convenience of my home. I am very happy.

Helpful?

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