Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Amanda  Moore
Amanda Moore
1 reviews
5 months ago
5 out of 5 stars

I love my therapist.

I love my therapist.. and my helpful exercises..

Helpful?
John
John
1 reviews
5 months ago
5 out of 5 stars

Brightside health helped greatly when I…

Brightside health helped greatly when I needed it and couldn’t afford traditional brick and mortar medical practices. I had to cancel the service due to financial strain but will be rejoining next month when I can afford the services again.

Helpful?
Casandra
Casandra
1 reviews
5 months ago
5 out of 5 stars

He's truly amazing friend.

He's truly amazing friend.

Helpful?
5 months ago
5 out of 5 stars

Bright side is great

Bright side is great. The drs are great I’ve had a wonderful experience with this site although I’ve only been with them a month. I’ve been looking for strictly online care for a while that accepted my insurance and I’m so thankful I came across Brightside.

Helpful?
5 months ago
5 out of 5 stars

I love my therapist

I love my therapist!!! She is amazing and spot on!! When I message her she responds quickly and somehow always says the right things. This company truly shows compassion.

Helpful?
Mary Chadwick
Mary Chadwick
1 reviews
5 months ago
5 out of 5 stars

enjoy the therapy and especially reminders

I enjoy the therapy and especially the reminders.

Helpful?
5 months ago
1 out of 5 stars

I was wrongly charged

I was wrongly charged. They charged me 6 times in a row when it should be only one time. I requested the refund and only got 2, still waiting for other 3. There's no chat live only email and takes time for them answer

Helpful?
5 months ago
5 out of 5 stars

I am very satisfied with this service…

I am very satisfied with this service from Bright side. I have only had good experiences. And I have come a long way. Two ladies one is my psychiatrist and one is my therapist and they both are outstanding. I still have a lot of growing to do but they have they see my change from the beginning to now I am truly a much better person because of bright side and the people that they have put in my life to select to help me they are the greatest and I thank God my father God for them to be of a part of my experience. I guess you could say a part of my journey. I thank God for them being in my life and I thank God for bright side you guys are the greatest please continue the good work.

Helpful?
Gillian
Gillian
1 reviews
5 months ago
5 out of 5 stars

Better me

I have great respect for both my therapist and my psychiatrist. Both have truly been helping me to be a better me.

Helpful?
5 months ago
5 out of 5 stars

My experience with my counselor is…a blessing.

My experience with my counselor is fantastic. He takes the time to listen and provide me with constructive suggestions and advice to help me develop my outlook on life and relationships.

Helpful?
Meka Brown
Meka Brown
1 reviews
5 months ago
5 out of 5 stars

THERAPY

Customer service has been amazing.

Helpful?
5 months ago
5 out of 5 stars

Doctor Sewell helped me and I…

Doctor Sewell helped me and I appreciate it.

Helpful?
Jon Fitch
Jon Fitch
1 reviews
5 months ago
4 out of 5 stars

My therapist is very good

My therapist is very good

Helpful?
NL
NL
1 reviews
5 months ago
5 out of 5 stars

Thank you Dr Nanyingah and Brightside!

Easy to use and Dr Nanyingah is a wonderful provider. Thank you!

Helpful?
Andy Johnson
Andy Johnson
1 reviews
5 months ago
5 out of 5 stars

Dr. Thomas

Dr. Thomas is responsive.

Helpful?
Jason  Foor
Jason Foor
1 reviews
5 months ago
5 out of 5 stars

Great Services

I felt comfortable talking and had a great rapport and that felt wonderful. It also felt as though someone was actually listening to me.

Helpful?
Kayla Rinaldi
Kayla Rinaldi
1 reviews
5 months ago
1 out of 5 stars

I canceled my plan months ago and just…

I canceled my plan months ago and just got charged a copay for an appointment I apparently had. I never had this appointment, I hadn’t even logged in for several months because I thought I canceled the plan. So, why am I being charged for appointments I DID NOT EVEN ATTEND!!!

Helpful?
Shelly Pesz
Shelly Pesz
1 reviews
5 months ago
5 out of 5 stars

My therapist, Marla

My therapist, Marla is wonderful. Insightful, empathetic, great suggestions for moving forward and cheering me on with every bit of progress! Always on time, and makes my next appointment when we’re done. I look forward to seeing her each week.

Helpful?
Misty Fisher
Misty Fisher
1 reviews
5 months ago
3 out of 5 stars

Very disappointed with the Ucard

Very disappointed with the Ucard, it showed a $35 dollars balance, I went to Dollar general and it only approved $20 dollars,I got food but my balance still is $35, I don't understand I always have issues using the Ucard 😠

Helpful?
5 months ago
5 out of 5 stars

I can't say enough about how well…

I can't say enough about how well brightside is setup. I can message my therapist and provider in my own time. It's easy to setup appointments, and my therapist is AMAZING. best decision I've made for my mental health.

Helpful?

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