Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Erin Leathers
Erin Leathers
1 reviews
about 1 year ago
4 out of 5 stars

Dr.Redd has been kind and…

Dr.Redd has been kind and understanding. Responsive to messages day or night.

Helpful?
Greg Miegl
Greg Miegl
1 reviews
about 1 year ago
5 out of 5 stars

This is the first time I have used…

This is the first time I have used telehealth and I'm glad I did. I finally found someone who listens and understands what I am going through.

Helpful?
Paula Kanesaw
Paula Kanesaw
1 reviews
about 1 year ago
3 out of 5 stars

Behavior talk therapy was of little use.

Behavior talk therapy was of little use.

Helpful?
Brenna Swope
Brenna Swope
1 reviews
about 1 year ago
5 out of 5 stars

Awesome Experience

I've had a great experience with Brightside. My therapist is awesome and helps me to make positive changes in my life. It's convenient with meeting online and has definitely improved my mental health!

Helpful?
about 1 year ago
5 out of 5 stars

I feel better letting my feelings out…

I feel better letting my feelings out to my therapist telling her my issues I have in the past and her helping me and advise me on different situations every week that I talk to her I feel like I am getting better everyday for that I thank you to brightside

Helpful?
about 1 year ago
5 out of 5 stars

Great

Great. Alway a pleasure dealing with them.

Helpful?
about 1 year ago
5 out of 5 stars

The people are friendly and this is a…

The people are friendly and this is a Dependable service if you need help

Helpful?
Callie H.
Callie H.
1 reviews
about 1 year ago
1 out of 5 stars

I felt like I was being rushed the…

I felt like I was being rushed the whole time. I expressed my concerns about behaviors and side effects and was told “well I’ll give you what I can but we don’t do controlled substances here” which made me feel like they were treating me as a drug seeker when mostly what I was looking for was more of the listening therapy side. I’ve connected with a new doctor and she’s amazing and had a diagnosis after the initial visit rather than being cutoff and told while I was still talking on the Brightside app “ok that’s all the time for today, see you next time”. So I’m officially done with Brightside.

Helpful?
Kyle Murphy
Kyle Murphy
1 reviews
about 1 year ago
5 out of 5 stars

Easy Journey to Better Health

I put off getting the help I needed for a long time because I dreaded finding a new doctor and having to take time off work. Brent has been amazing and the Brightside app has made my health journey a thousand times easier. Thank you all.

Helpful?
about 1 year ago
1 out of 5 stars

Horrible communication

Horrible communication. They will change the price of your payments once you join.

Helpful?
Chris Mills
Chris Mills
1 reviews
about 1 year ago
5 out of 5 stars

My therapist

My therapist, Amy Gray, is very interested in my mental health. She also cares about me and my well being.

Helpful?
about 1 year ago
5 out of 5 stars

Flexible and Progressive

Flexible and Progressive Therapist was a great fit for my lifestyle and very knowledgable of different therapy methods. Pyschiatry NP was also very knowledgable and gave me the autonomy to handle my care which I really appreciate it.

Helpful?
about 1 year ago
5 out of 5 stars

She listens and actually hears what I…

She listens and actually hears what I say.

Helpful?
Joel
Joel
1 reviews
about 1 year ago
5 out of 5 stars

I can't recommend this app enough

I can't recommend this app enough. I was very skeptical in the beginning I spent hours reading reviews not knowing what's real and what's not. I got clean 3 years ago and when doing so all my emotions I buried down for years came to the surface. My depression and anxiety were unbearable I spoke to my Dr and had my rx at my pharmacy the same day. It's been about 4-5 months now and my life is great. Any anxiety i do get is manageable I finally have my life back

Helpful?
about 1 year ago
1 out of 5 stars

They trap you into paying

They hide their fees and make it impossible to cancel which means they can charge you $70 for a no-show fee. When i say impossible to cancel, I mean it. There is NO cancel button. I tried canceling my account and they will only do it after 30 days. I can't speak for the counselors and their quality but this company is very good at taking your money.

Helpful?
Tony Spanke
Tony Spanke
1 reviews
about 1 year ago
5 out of 5 stars

Convenient and pleasant

Convenient and pleasant

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Scott Knight
Scott Knight
1 reviews
about 1 year ago
5 out of 5 stars

Knowledgeable Provider

I believe my provider cares and discusses side effects with me. She was in tune with some of the negative effects of my medication and made sure I understood.

Helpful?
about 1 year ago
5 out of 5 stars

Love the simplicity and my therapist is…

Love the simplicity and my therapist is awesome

Helpful?
about 1 year ago
5 out of 5 stars

Brian Srour was very helpful as my…

Brian Srour was very helpful as my therapist

Helpful?
Cw Phillips
Cw Phillips
1 reviews
about 1 year ago
5 out of 5 stars

Everything about Brightside has been…

Everything about Brightside has been great .. I mean everything and everyone

Helpful?

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