Dr.Redd has been kind and…
Dr.Redd has been kind and understanding. Responsive to messages day or night.
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
Dr.Redd has been kind and understanding. Responsive to messages day or night.
This is the first time I have used telehealth and I'm glad I did. I finally found someone who listens and understands what I am going through.
Behavior talk therapy was of little use.
I've had a great experience with Brightside. My therapist is awesome and helps me to make positive changes in my life. It's convenient with meeting online and has definitely improved my mental health!
I feel better letting my feelings out to my therapist telling her my issues I have in the past and her helping me and advise me on different situations every week that I talk to her I feel like I am getting better everyday for that I thank you to brightside
Great. Alway a pleasure dealing with them.
The people are friendly and this is a Dependable service if you need help
I felt like I was being rushed the whole time. I expressed my concerns about behaviors and side effects and was told “well I’ll give you what I can but we don’t do controlled substances here” which made me feel like they were treating me as a drug seeker when mostly what I was looking for was more of the listening therapy side. I’ve connected with a new doctor and she’s amazing and had a diagnosis after the initial visit rather than being cutoff and told while I was still talking on the Brightside app “ok that’s all the time for today, see you next time”. So I’m officially done with Brightside.
I put off getting the help I needed for a long time because I dreaded finding a new doctor and having to take time off work. Brent has been amazing and the Brightside app has made my health journey a thousand times easier. Thank you all.
Horrible communication. They will change the price of your payments once you join.
My therapist, Amy Gray, is very interested in my mental health. She also cares about me and my well being.
Flexible and Progressive Therapist was a great fit for my lifestyle and very knowledgable of different therapy methods. Pyschiatry NP was also very knowledgable and gave me the autonomy to handle my care which I really appreciate it.
She listens and actually hears what I say.
I can't recommend this app enough. I was very skeptical in the beginning I spent hours reading reviews not knowing what's real and what's not. I got clean 3 years ago and when doing so all my emotions I buried down for years came to the surface. My depression and anxiety were unbearable I spoke to my Dr and had my rx at my pharmacy the same day. It's been about 4-5 months now and my life is great. Any anxiety i do get is manageable I finally have my life back
They hide their fees and make it impossible to cancel which means they can charge you $70 for a no-show fee. When i say impossible to cancel, I mean it. There is NO cancel button. I tried canceling my account and they will only do it after 30 days. I can't speak for the counselors and their quality but this company is very good at taking your money.
Convenient and pleasant
I believe my provider cares and discusses side effects with me. She was in tune with some of the negative effects of my medication and made sure I understood.
Love the simplicity and my therapist is awesome
Brian Srour was very helpful as my therapist
Everything about Brightside has been great .. I mean everything and everyone
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