Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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David White
David White
1 reviews
about 1 year ago
5 out of 5 stars

Nicki is great

Nicki is great, caring and has some great input.

Helpful?
Ronda Mann
Ronda Mann
1 reviews
about 1 year ago
5 out of 5 stars

Love the Dr's.

Love the Dr's. Love the lessons too

Helpful?
Linn  Phillips
Linn Phillips
1 reviews
about 1 year ago
5 out of 5 stars

My therapist is very supportive and…

My therapist is very supportive and encouraging.

Helpful?
Andrea S.
Andrea S.
1 reviews
about 1 year ago
5 out of 5 stars

Wonderful care!

My psych doctor has been amazing, listening to my concerns and spending the time to really evaluate my symptoms. My therapist has also been amazing. Our sessions are so insightful and really what I need to grow and heal.

Helpful?
BETSY
BETSY
1 reviews
about 1 year ago
5 out of 5 stars

As always my therapist is outstanding

As always my therapist is outstanding. She is understanding and supportive

Helpful?
Greg L
Greg L
1 reviews
about 1 year ago
5 out of 5 stars

The service is very easy to use

The service is very easy to use. My doctor is incredible. They have really helped me.

Helpful?
Paul Naidoo
Paul Naidoo
1 reviews
about 1 year ago
5 out of 5 stars

My clinician

My clinician, Ms Davis is very knowledgeable and professional.

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Holly
Holly
1 reviews
about 1 year ago
5 out of 5 stars

love my therapy sessions with Amanda

I love my therapy sessions with Amanda. She is very easy to talk to and gets me to address issues I may be dealing with. I'm a different person from when I first started seeing her.

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Matt Coltharp
Matt Coltharp
1 reviews
about 1 year ago
5 out of 5 stars

Great overall experience

Great overall experience

Helpful?
Elsa  Castro
Elsa Castro
1 reviews
about 1 year ago
5 out of 5 stars

My Therapist is open to any…

My Therapist is open to any conversation and that helps alot.

Helpful?
about 1 year ago
1 out of 5 stars

My therapist left with no warning and …

My therapist left with no warning and you just randomly assigned another therapist without consulting me. I wrote to support last week and have heard nothing from your organization. It was nice until you screwed it up.

Helpful?
Jim Anderson
Jim Anderson
1 reviews
about 1 year ago
5 out of 5 stars

The therapist I work with is very good

The therapist I work with is very good. Jeff Burt knows what he is doing and is easy to relate to.

Helpful?
Kenya P
Kenya P
1 reviews
about 1 year ago
5 out of 5 stars

This app changed my life!

This app changed my life!! After winding up in the emergency room with high blood pressure and terrible mental health struggles this app got me ALL THE WAY together!!!! I adore my therapist and my psychiatrist! Having quality accessible mental health care is a game changer. Thank you BrightSide!

Helpful?
about 1 year ago
5 out of 5 stars

Great

Crystal is awesome. I look forward to our sessions.

Helpful?
Nikki Thomas
Nikki Thomas
1 reviews
about 1 year ago
5 out of 5 stars

Great

Felisha was very understanding and helpful

Helpful?
SAC
SAC
1 reviews
about 1 year ago
4 out of 5 stars

I think it’s a great service

I think it’s a great service. However, the scheduling feature needs improvement. The inability to choose an appt time more than 2 weeks out is bothersome.

Helpful?
about 1 year ago
5 out of 5 stars

I really like my therapist

I really like my therapist

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SS
SS
1 reviews
about 1 year ago
5 out of 5 stars

I really like the ability to text my provider between appointments

I really like the ability to text message my provider between appointments. My provider is knowledgeable and compassionate.

Helpful?
Frank Warmath
Frank Warmath
1 reviews
about 1 year ago
5 out of 5 stars

Big Help in Rural America.

Just finding a service online was a big help for me. Brightside seemed to have high quality therapists.

Helpful?
Lauran
Lauran
1 reviews
about 1 year ago
5 out of 5 stars

My provider is amazing

My provider is amazing! And my therapist is 10/10 she really listens and gives honest feedback back when I'm really overwhelmed. I ams grateful for both of them.

Helpful?

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