Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Jack Frank
Jack Frank
1 reviews
12 months ago
5 out of 5 stars

Caring and Compassionate Therapists

The counselors and med management providers are caring, knowledgeable professional who truly care about their clients. They listen and help guide you as you continue with therapy and offer meaningful and useful suggestions so you can improve your mental health. The sign up process was easy and getting connected with the therapist and med management nurse was quick. I highly recommend them.

Helpful?
bramble6
bramble6
1 reviews
12 months ago
5 out of 5 stars

Nice people who are very helpful

Nice people who are very helpful

Helpful?
KW
KW
1 reviews
12 months ago
4 out of 5 stars

Julio and Dr.

Julio and Dr. Dunatov are taking good care of me.

Helpful?
12 months ago
5 out of 5 stars

The therapist that I have worked with…Glen Alex

The therapist that I have worked with made all the difference! Glen was easy and fun to work with but she didn’t let anything slide. I came to my first session feeling broken and now I feel whole for the first time ever. I have had other therapist but none of them were able to break through my defenses . Glen did right off the bat.

Helpful?
Mario F
Mario F
1 reviews
12 months ago
4 out of 5 stars

updated review ; it just takes time and patience.

I started therapy with high hopes, but unfortunately, my experience has been disappointing. At the beginning of my sessions, it became clear that my therapist had not read my messages—even though I expressed feeling suicidal. This lack of preparation made me question the point of reaching out for help in the first place. It has now been over two months since I began treatment, and I am on medication that doesn’t seem to be working. In fact, I feel worse than I did before starting therapy. I understand that healing can take time, but I expected better communication, support, and guidance from my therapist during this critical period. If you’re seeking therapy, I would recommend being cautious about choosing this service, especially if you need immediate help or feel vulnerable. update: after 3 months i’ve finally started to feel better. you just have to be patient with the process and commit.

Helpful?
Tatiana
Tatiana
1 reviews
12 months ago
5 out of 5 stars

Very glad i started meds with this app

Very glad i started meds with this app. I cannot go to a real life appointments, so here is very comfortable for me , works great.

Helpful?
Ahadi White
Ahadi White
1 reviews
about 1 year ago
5 out of 5 stars

Caring help

My therapist gives helpful information.

Helpful?
Reynolds
Reynolds
1 reviews
about 1 year ago
5 out of 5 stars

People who truly care

Since starting Brightside I feel I have finally found the right fit. Looking for help is hard for me because I’ve had so many bad experiences with docs in the medical field. I saw 2 before Brightside. Both made me feel bad about myself. One put me down for medications I was on making me feel worse and embarrassed. I thought the point is to not judge. Left crying from both places. Found Brightside. They listened really listened, asked questions about myself, got to know me, no judgments were made, I didn’t feel put down or bad about myself. So far for me this has been life changing!

Helpful?
about 1 year ago
5 out of 5 stars

I love it I like my provider and my…

I love it I like my provider and my therapist I love everything about my care

Helpful?
kathy Taylor
kathy Taylor
1 reviews
about 1 year ago
4 out of 5 stars

The Dr’a and service is great

The Dr’a and service is great, very convenient. My only issue has to do with billing, I thought I only had to pay $30 per session, but it’s $60 per session due to insurance coverage

Helpful?
about 1 year ago
5 out of 5 stars

You should check them out

Caring,engaged practioners. Easy to sign up, reasonable fees, they take many insurances. Love my therapist!

Helpful?
Pat Carey
Pat Carey
1 reviews
about 1 year ago
4 out of 5 stars

Haven't decided yet

Haven't decided yet. Hard to get used to meeting online.

Helpful?
about 1 year ago
5 out of 5 stars

Dependable company for Medicine…

Dependable company for Medicine psychiatry. Dr. reaches out in a timely manor. Would recommend.

Helpful?
Susan Korab
Susan Korab
1 reviews
about 1 year ago
5 out of 5 stars

Excellent all around

Excellent all around

Helpful?
Tara
Tara
1 reviews
about 1 year ago
5 out of 5 stars

Incredible experience

Incredible experience. Easy to sign up. I love my therapist. It's so easy to access on their platform

Helpful?
about 1 year ago
5 out of 5 stars

Professional

Always professional and consistent

Helpful?
T. B.
T. B.
1 reviews
about 1 year ago
5 out of 5 stars

Am I doing this life thing right!?

I don’t know exactly what to expect or how I’m supposed to do this but I definitely feel supported, respected, and comfortable.

Helpful?
April
April
1 reviews
about 1 year ago
5 out of 5 stars

response it works for me

response times are quick when I email and appts are easy to set up in a short time frame super convenient

Helpful?
about 1 year ago
5 out of 5 stars

The mentalist

My therapist is great, flexible therapy from home

Helpful?
DEBRA MORROW
DEBRA MORROW
1 reviews
about 1 year ago
5 out of 5 stars

I appreciate being able to do from home…

I appreciate being able to do from home and the flexibility in scheduling.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Brightside Health

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.