Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Samantha
Samantha
1 reviews
9 months ago
5 out of 5 stars

Love Brightiside!

Christina has been the most helpful! I have already learned so much and found so much growth! the app sessions are seamless and the booking process is easy! Love the app so far!

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Abel Heiss
Abel Heiss
1 reviews
9 months ago
5 out of 5 stars

Helpful, attentive, and caring.

I love how attentive the providers are. I feel like someone actually cares about my success and my health. I had a bad experience with therapy in the past and wasn't sure I could actually find the help I need. No I know the help is out there!

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9 months ago
4 out of 5 stars

Very good service

Like my therapist and phycologist both have helped me a lot

Helpful?
PENNY
PENNY
1 reviews
9 months ago
5 out of 5 stars

Love that they are available when I…

Love that they are available when I need th.

Helpful?
Pam Fugate
Pam Fugate
1 reviews
9 months ago
5 out of 5 stars

Great Experience

Tracy is wonderful

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Taylor
Taylor
1 reviews
9 months ago
5 out of 5 stars

Great company

Scheduling is easy, incredibly affordable, and therapist is amazing. Could not ask for better in 2025

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Rhonda Lefler
Rhonda Lefler
1 reviews
9 months ago
5 out of 5 stars

Great experience

Have had great help thanks to the great drs

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Shane
Shane
1 reviews
9 months ago
5 out of 5 stars

Very nice an gets straight to the point…

Very nice an gets straight to the point I love my psychiatrist or nurse practitioner whatever they are call

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BEN
BEN
1 reviews
9 months ago
5 out of 5 stars

Help when I really needed it

I bottomed out hard with depression/anxiety and the provider got me on the medication I needed right away, adjusting the doses as needed. The therapist is leading through the practices prescribed and is helpful in our conversations about my issues. All this was help when I really needed it.

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9 months ago
5 out of 5 stars

I really like the app, therapy and all.

I really like the app, resources, self care videos. Doc has been helpful and I continue to need more therapy I know. It may take a while.

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9 months ago
5 out of 5 stars

Super easy and convenient

Super easy and convenient scheduling and sign up. Provider is very caring and helpful and I have no regrets getting started other than wishing I would’ve done it sooner! I feel so much better! It has truly changed my life getting the help I needed.

Helpful?
9 months ago
5 out of 5 stars

It's a process

It's a process. So far so good 😊

Helpful?
Lucas
Lucas
1 reviews
9 months ago
3 out of 5 stars

It’s 50/50 for me

I like my psychiatric provider. I feel like she has made good medication choices for me, and continues to provide recommendations for supplements to help my systems work better. Therapy with Brightside was not what I had hoped. My first therapist felt more like talk therapy than I wanted, though she did have a plan for more. She had a single no show on our third visit, left a voicemail on my phone to apologize and encourage a new appointment, then stopped communicating with me when i was communicating that she has no availability for me to book and was asking for help. My second therapist that I chose myself said things that made me quite uncomfortable to continue with him. I presented concerns specific to my life and he countered with statements that felt he had opinions or beliefs opposed to my issues. I ultimately canceled my therapy plan with Brightside and I am looking for a therapist more attuned to the supportive environment that I am seeking. I have kept my psychiatric care with them because I do like my provider and I feel the support I desire there.

Helpful?
Ashley Oldham
Ashley Oldham
1 reviews
9 months ago
5 out of 5 stars

I recommend this app to everyone!!

I didn't think that mental health could ever really be a personal experience through an app. How could it be? But, I was wrong, this app has amazing doctors and therapists that are down to earth and easy to relate to, which makes the whole therapy thing much easier to follow through with. I love this app and I would recommend it to anyone.. and everyone.

Helpful?
Steven Schier
Steven Schier
1 reviews
9 months ago
5 out of 5 stars

Have brought me back from the brink.

Have brought me back from the brink.

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9 months ago
4 out of 5 stars

I love Tammy Long

I love Tammy Long. Shes helping me a lot with many different issues

Helpful?
9 months ago
5 out of 5 stars

I have very high regard for the…

I have very high regard for the Brightside for the care and concern. Thumbs up.

Helpful?
En
En
1 reviews
9 months ago
1 out of 5 stars

Billing was a mess and there were no…

Billing was a mess and there were no support. Causing me more emotional distress than the amount they solved.

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Jeff S.
Jeff S.
1 reviews
9 months ago
5 out of 5 stars

Jeff

April is a great therapist

Helpful?
9 months ago
5 out of 5 stars

Reliable care at your own convenience

I value the ability to make appointments and get the care I need from home.

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