Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Jess Starwood
Jess Starwood
1 reviews
9 months ago
5 out of 5 stars

After years of trying to find the right…

After years of trying to find the right therapist, I found one at bright side that has literally saved and changed my life for the better. I’ve never felt this good before.

Helpful?
9 months ago
5 out of 5 stars

My therapist made me feel seen and…

My therapist made me feel seen and heard. I am doing better because of his help.

Helpful?
9 months ago
5 out of 5 stars

They are reliable!

I love how they keep you informed about your appointments. Also, always on time and willing to listen. Thank you all for the work you all do.

Helpful?
Vicky Ryan
Vicky Ryan
1 reviews
9 months ago
5 out of 5 stars

Ranee listens to me …

Ranee listens to me and helped through a very difficult time with my daughter

Helpful?
9 months ago
3 out of 5 stars

Still pretty new to Brightside Health

Still pretty new to Brightside Health. I like my therapist, but honestly, I'm not really having much luck with treatment style of my psychiatrist.

Helpful?
9 months ago
5 out of 5 stars

Better Life

The doctor and counselor listen to my concerns and address them as deemed necessary. Since joining Brightside my quality of life has changed significantly.

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9 months ago
5 out of 5 stars

Super convenient

Super convenient, and the therapists are knowledgeable and easy to work with

Helpful?
Heather  I.
Heather I.
1 reviews
9 months ago
5 out of 5 stars

Brightside is Wonderful

Brightside made it easy to speak to a therapist without having to leave my home. I love my therapist, Dr. Julie, she is so nice and actively listens, giving me great advice and it really makes me pause to think differently about things. I'm so glad I found Brightside.

Helpful?
9 months ago
5 out of 5 stars

My Codependency Experience

Michelle listens and doesn't judge. She offers suggestions and is encouraging

Helpful?
9 months ago
5 out of 5 stars

Brightside Health is awesome. Thank You

First I would like to thank Brightside Health for all the support and guidance they have given me. I have a severe panic disorder and since joining Brightside Health, my disorder has been improving. Thank You for the support and education you have given me. I’m grateful :-) P.M.

Helpful?
Joey Luft
Joey Luft
1 reviews
9 months ago
5 out of 5 stars

The process of online therapy is very…

The process of online therapy is very easy. I’m a visual person and checking progress is visual. The design of the dashboard is user friendly. And the help I have received in the form of therapy has been compassionate and beneficial

Helpful?
Justin  Emetu
Justin Emetu
1 reviews
9 months ago
1 out of 5 stars

Extremely harsh business like nature.

To be honest, it should be some kind of way that a patient. That gets medication that they can’t be taken off of immediately without easing off of it should be able to still get a refill on the medication if they don’t have the money to cover the co fees for the visit That is my problem. I can’t get a refill on my medication because I can’t afford to pay the $30 co fees from previous clinic visits,because I am dealing with a financial tragedy right now so I have to take a break from my medication. I understand not being able to schedule an appointment and see the doctor And get therapy but not being able to get a refill on my medication that’s kind of harsh in a very business like nature.

Helpful?
Nick
Nick
1 reviews
9 months ago
5 out of 5 stars

My counselor is such a great listener…

My counselor is such a great listener and has a great demeanor for helping people. I really appreciate what she has done so far.

Helpful?
9 months ago
5 out of 5 stars

I feel so much better after talking to my therapist

My therapist is easy to talk to and seems to calm me alot .

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9 months ago
5 out of 5 stars

I love the coordination of care

I love the coordination of care. The care with the therapist and psychiatrist has been supportive and extremely helpful on my emotional journey.

Helpful?
9 months ago
5 out of 5 stars

The service and therapeutic care have…

The service and therapeutic care have been really good!

Helpful?
9 months ago
5 out of 5 stars

Awesome support

Keeping in contact with me and Always giving the great support

Helpful?
Sara Michelle
Sara Michelle
1 reviews
9 months ago
5 out of 5 stars

My counselor is a great listener

My counselor is a great listener, understanding and helpful. I would recommend this website to anyone that needs help with their emotional and mental health !

Helpful?
Anthony Lacy
Anthony Lacy
1 reviews
9 months ago
5 out of 5 stars

Meeting with my psychiatrist and…

Meeting with my psychiatrist and therapist have helped me immensely. At a time when life was most difficult for me, they guided me to a place of stability. Also, the Brightside platform has been very easy to navigate, and I love how interactive it is.

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Gary Watson
Gary Watson
1 reviews
9 months ago
5 out of 5 stars

I really love my therapist and my…

I really love my therapist and my psychiatrist, they are both so pleasant and easy to talk to. Brightside accepting my insurance also makes life so much easier!

Helpful?

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