Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

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Leann Little
Leann Little
1 reviews
9 months ago
5 out of 5 stars

Genuinely great mental health support!

The mental health services offered by Brightside have been phenomenal for me. The psychiatrist I see has gotten me on the right medications, which have made a noticeable difference in my otherwise uncontrollable anxiety. My therapist is the best ANYONE could EVER ask for. She has successfully advised me on the use of non-medical methods to overcome and cope with ALL my mental health issues. Brightside has been an absolute life saver for me!

Helpful?
Lauren Scott
Lauren Scott
1 reviews
9 months ago
5 out of 5 stars

I love my therapist!

I love my therapist. She is easy to talk to because she is open-minded and non-judgemental. She's kind and listens, very well. I have made more progress with her in the short time I've been seeing her, than any other therapist I've worked with over the last 30 years.

Helpful?
9 months ago
5 out of 5 stars

I have amazing therapist who have my…

I have amazing therapist who have my best interest at heart

Helpful?
Alexis
Alexis
1 reviews
9 months ago
5 out of 5 stars

Don't wait!

It is easy to sign up and get started! Love everyone I work with and the tools provided. I like how easy everything is to schedule.

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Pat
Pat
1 reviews
9 months ago
5 out of 5 stars

I find it very hard to talk about myself

I am always very nervous about talking about my past trauma. Jessica has made it so comfortable that I feel better after each of our sessions.

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Bre W
Bre W
1 reviews
9 months ago
5 out of 5 stars

I really enjoy my sessions with and…

I really enjoy my sessions with and psychiatrist. I just wish the therapy sessions were longer.

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9 months ago
5 out of 5 stars

Top notch care!

Dr. Reeves is so helpful and insightful and she helped me overcome some serious issues I was having. I couldn’t be more pleased with Dr. Reeves or Brightside Health.

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Jessica  White
Jessica White
1 reviews
9 months ago
3 out of 5 stars

It has been okay, there are some issues.

It has been okay. The therapist assigned to me has been wonderful. However, I cancelled one appointment and was going to reschedule when I could but didn't do it the same time I had cancelled the appointment. Maybe a few days or so later, I'm checking my email and there was an email stating for me to check into my appointment as well as one saying I missed my appointment and I did not set this appointment up, I'm not sure how it got to be that I was supposed to check in to one, which then followed that I had missed it and I owe a bill for that and I didn't set up this particular appointment. I'm not very happy with this at all. I'm hoping it will be waived so it doesn't go against my insurance. I do not feel it's right for me to pay for an appointment I missed that I wasn't aware about nor did I sxhedule it.

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9 months ago
5 out of 5 stars

Monica is very wise and compassionate

Monica is very wise and compassionate

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MWork
MWork
1 reviews
9 months ago
1 out of 5 stars

My experience wasn’t great

My experience wasn’t great. I told my therapist I needed a med that wouldn’t affect my sex drive bc that’s something I’m already struggling with. I also told him I can’t have any med that will give me the “vivid dreams” because mine turn into nightmares. The medicine he prescribed me did both. I understand that there’s always a chance to have reactions to medicine. I’m not new to this. I’m 38 and have been on a medicinal journey on and off since I was 15. He has poor judgement and lack of proper education to be able to have this job and prescribe meds.

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Marty Gitlin
Marty Gitlin
1 reviews
9 months ago
5 out of 5 stars

Stephen is sensational

Stephen is sensational. Caring, smart, insightful, gives great advice

Helpful?
9 months ago
5 out of 5 stars

My therapist has been wonderful to work…

My therapist has been wonderful to work with. Therapy can be messy but my therapist kept me on track to work on the issues that brought me to therapy.

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T. L. Roberts
T. L. Roberts
1 reviews
9 months ago
5 out of 5 stars

Ease of access online

Ease of access online. Effective recommendations.

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Jamie Perry
Jamie Perry
1 reviews
9 months ago
5 out of 5 stars

I've had no issues with my medication

I've had no issues with my medication, Kristen listens to me and works with me to get me well, not to keep me sick enough to stay on meds and in care for eternity. Your business is like an actual unicorn, nobody thinks they exist, buuuuuut...

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Paul Danek
Paul Danek
1 reviews
9 months ago
3 out of 5 stars

Generally easy but not intuitive on how…

Generally easy but not intuitive on how to contact in an emergency like for an emergency RX refill. Also not feeling my therapist; not clear how I select another one

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TS
TS
1 reviews
9 months ago
2 out of 5 stars

The doctor I see has not given me the…

The doctor I see has not given me the meds I have been taking and said he has to ask some other doctor before he could prescribe the meds I need. It's been over 2 months with no help. I had an appointment about weeks ago and he never showed up. Please help me find a doctor tor who will ask about the meds I have taken and which one's work for me and will prescribe the ones that help me feel normal without judgement Thank you, Tina Still

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Joe E
Joe E
1 reviews
9 months ago
5 out of 5 stars

I always have a good

I always have a good, helpful session

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Mike Walsh
Mike Walsh
1 reviews
9 months ago
5 out of 5 stars

Samantha is wonderful

Samantha is wonderful. she has been a tremendous help in my day to day anxiety.

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Cheryl Kathe
Cheryl Kathe
1 reviews
9 months ago
5 out of 5 stars

My therapist Michelle

My therapist Michelle, is compassionate and listens to me. She offers constructive feedback that gets me thinking. I know with her I am safe and she is always there for me if I need her. She is understanding and non-judgmental. I am so glad I found her.

Helpful?
Lucia Hartman
Lucia Hartman
1 reviews
9 months ago
5 out of 5 stars

A god-send!

My psychiatrist and therapist have helped me so much! Professional and compassionate! Scheduling is simple and appointments are always on time. Medication is sent to pharmacy in a timely way. Thank you!

Helpful?

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