Boost Mobile Reviews

Always helpful when I have a question or issue to work out and always kind and courteous!

I'm very pleased with the support. Also very happy that I get great service where I live at reasonable price..very pleased..thanks boost mobile

Service, once active, has been fine so far. Getting signed up and my number transferred was a mess and involved multiple calls and conflicting requirements.

My Internet drops at any time,phone drops my call . At any time

The attendant is knowledgeable, and great customer interaction.

My grandsons phone quit working I didn't know what to do. I called customer service and they tried to help for over an hour. Eventually they suggested I take it in to a boost mobile location near me. We went to the Waterford location on Highland Rd. The gentleman that worked there was so nice! He listened to our issue and then fixed it!!! We were there for about 25 minutes. I was extremely happy and relieved that he got it working. I wish I would have asked his name! I appreciate him so much!!!

the set-up guy from Dish was great! patient and intuitive about the customer's needs. friendly. give him a fat pay raise.

Resolved my issue quickly and easily.

One of the best prepaid plans around. After switching between all the main carriers the main draw to Boost mobile is the simple and affordable price.

Dependable.

Great experience I've been with boost a very long time wouldn't go anywhere else.

Price is right; reception is great.

This company is very helpful and knowledgeable when I have concerns regarding my account and any problems that arise.

So far it seems ok, but when I turn it on after it's been off I still get the T-Mobile tone. Will it go away eventually? I haven't gotten any calls on it because of new number and have given it only to my 4 kids.

Would not give a refund for a phone line that I NEVER used and cancelled!!

Subject: Ongoing Issues with Long-Distance and Local Calls – Customer Feedback Dear Boost Mobile Customer Support, I’m writing to let you know that I’ve been experiencing recurring issues with both long-distance phone calls and, at times, local calls on my Boost Mobile service. These problems include: Difficulty connecting or dropped calls during long-distance conversations Inconsistent call quality (e.g., static, echoes, or lag) Occasional trouble placing or receiving calls even within my local area These issues have been affecting my ability to communicate reliably, which is especially important for both personal and professional reasons. I would appreciate if your team could look into this matter and let me know: If there are any known service outages or technical problems in my area What steps I can take to troubleshoot or resolve these problems If an upgrade, replacement SIM, or plan adjustment may help improve service Thank you for your attention to this issue. I look forward to your response and a solution. Sincerely, Thomas Mulville 505-297-6025 87123

My service is spotty

The cost so far. Just started with Boost.

I dislike that my wireless signal is low compared to my previous wireless company. Especially when boost mobile promoted their speeds being faster than Metro by T-Mobile. It was a blatant lie where I live.