We were able to complete everything…
We were able to complete everything online and it was seamless.

8 months ago
Your technician performed excellently, was very knowledgeable and even had a trainee with him who he had coached well.
8 months ago
Reggie was absolutely FANTASTIC! He was very nice, very polite, very knowledgeable and we welcomed him into our home with open arms! He kept me updated on his return from Birmingham and let us know al... See more
We were able to complete everything online and it was seamless.
What made my experience great was the fact that I was able to transfer from another carrier without a hitch.
Mostly everything went well. Although the man who set up my iPhone took the sticker that comes in the iPhone 15 box.
I decided to go with boost mobile foe my cell phone service because I knew I got good service at my house well it doesn't have good service at all like it used to where I live
Everything is working!
Was unable to get boost mobile because there are no cell towers in my area. The technician was here for 2 1/2 hours working with the tech side of boost mobile. At the end of the visit, I was promised a full refund on the prepaid service and have not yet got it. You guys owe me the initial fee
Ease of use and a user friendly interface helped make a sound decision to purchase a sim card for my used phone i had.
1weare at it
Simple simple simple.
The service outstanding, your technician was very much hands on new what he was doing made the process go very quick.
Since I joined this network I been having trouble connecting with my friends in my network
Your 10 times better so far than Metro PCS. Very Pleased so far with your service. Hope you Take over.
Boost is a great company. Prices for service can’t be beat. Knowledgeable and friendly customer support.
cost, Customer service
30 GB of data but no hotspot. Mint has the same but with hotspot.
Third party rep was a little aggressive towards me a few times during our conversation but after I told him I would leave he got on board
Great service for an amazing price.
I keep losing service no matter where I’m at.
My discounts and payments are not matching in my bill
I’m glad to be a boost mobile customer!!! I have been with Boost mobile going on 8 years now it’s a Blessing!!!! Again Thank You!!!!
Based on analysis of 148 reviews rated 1-2 stars for Boost Mobile
“Have not been able to use service because I don’t have a SIM card because my phone doesn’t support a eSIM”
“They cancel your orders without your knowledge and refuse to give back a refund even after multiple calls and supervi...”
“I ordered online and was supposed to be sent a SIM card in 3 to 5 days”
“Upon attempting to set up my account with Total Wireless, I encountered difficulties and had to reach out to customer...”
“Do not do business with them”
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Boost Mobile is a telecommunications company that offers affordable mobile phone plans and devices to consumers in the United States. The company specializes in providing unlimited talk, text, and data plans with no long-term contracts, making it an appealing option for budget-conscious customers and those seeking flexibility in their mobile service. Boost Mobile's pricing structure includes promotional offers, such as a reduced rate for the first three months, followed by a consistent monthly fee. Targeting a diverse customer base, Boost Mobile caters to individuals looking for reliable coverage and accessible pricing. The company also allows users to bring their own devices, enhancing convenience for existing smartphone owners. With a focus on delivering value and a straightforward service experience, Boost Mobile aims to meet the needs of consumers seeking quality mobile connectivity without the complexities of traditional contracts.
This profile hasn't been claimed by the business owner.
Boost Mobile receives a mix of feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the service quality and pricing, highlighting great customer support and friendly, knowledgeable staff. Positive sentiments often mention the ease of switching to Boost and satisfaction with the deals offered. However, numerous complaints arise regarding customer service, particularly the frustrating automated help system that leaves customers feeling unsupported. Delays in order processing and issues with phone functionality also contribute to dissatisfaction, with some customers experiencing canceled orders and billing discrepancies. Overall, while Boost Mobile has a solid base of satisfied customers, the recurring issues with service and support cannot be overlooked.
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