8 months ago
Your technician performed excellently, was very knowledgeable and even had a trainee with him who he had coached well.
8 months ago
Reggie was absolutely FANTASTIC! He was very nice, very polite, very knowledgeable and we welcomed him into our home with open arms! He kept me updated on his return from Birmingham and let us know al... See more
The app is easy to understand, but I do not like that this app does not have a dark mode version in 2025. As a person with a handicap and vision impairment, I would like to be able to see dark mode on all of my apps. At least do it for people with vision impairment, please. I'm begging you.
Just switched to Boost from T-Mobile. Boost is a better deal but the Boost network didn't work well for us. Had to be switched to another network. Is working better now but seems Boost has an issue with RCS texting. Delayed and out of order messages.
The internet is super slow
The technician who assisted me in finally activating my phone transfer was super helpful and very friendly! Very knowledgeable and knew everytthing to do to make the transfer easy and efficient.
I switched to save money, and it's cheaper, but the data is noticeably slower compared to my old carrier.
Great service so far, no issues. That's all I expect.
Very helpful staff. Thank you.
Boost is not a good service for me, it runs slow all day and night. My price is cheaper, but it’s not worth it. My phone running hot. Your representatives are not helpful, they send you to three or four agencies,and the last one will tells you cut the off for ten minutes and turn it back on. And he says goodbye. That was the last straw for me. So I went back to where I was happier. Thanks for nothing!
I have very bad cell reception at home. I have to use internet to make or receive calls.
Not great signal. First month was charged twice!
not good no help
Quick fast service added to my child’s phone. Setup was easy
Everything it’s ok, but I can’t get in to my account through the app, because still active on my name the other mobile which ends 5138, that’s not my line any more , just the 561-310-0589
Its roming in canada is excellent
Please find different customer service reps or train them thoroughly. The one sin stores are helpful, but the reps via call center are literally the worst.
I am newly returned to boost.I had always had a pleasant experience with them before.There was a separation of phone numbers from one account that led me to leave them six months go but like I said I have returned and never had a bad experience with them previously!
Boost Mobile. Never sign a contract with them. They may offer low pay monthly service but when you switch to another company without notice ,they will charge you $508 because it is awkward policy they had. They removed my money by auto pay, please never select this fee option, they charged me anyways after 2 months I stopped having service with them. They never called me and let me know, very lacking on customer service. Now I have to work more hours because of them. Dish or whatever you're based on 👎. Don't put an automated AI to answer this message, you only care about the money. See you never.
30 gb is not enough.
What’s crazy is still yet I haven’t used my line with boost because all of these mishaps and things with porting a number so long ago. I even got proof that the number was ported over then they switched the number so quickly. I feel that boost has scammed me and also I’m paying for 2 lines a shame
I was stolen the wrong sim card
Based on analysis of 148 reviews rated 1-2 stars for Boost Mobile
“Have not been able to use service because I don’t have a SIM card because my phone doesn’t support a eSIM”
“They cancel your orders without your knowledge and refuse to give back a refund even after multiple calls and supervi...”
“I ordered online and was supposed to be sent a SIM card in 3 to 5 days”
“Upon attempting to set up my account with Total Wireless, I encountered difficulties and had to reach out to customer...”
“Do not do business with them”
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Boost Mobile is a telecommunications company that offers affordable mobile phone plans and devices to consumers in the United States. The company specializes in providing unlimited talk, text, and data plans with no long-term contracts, making it an appealing option for budget-conscious customers and those seeking flexibility in their mobile service. Boost Mobile's pricing structure includes promotional offers, such as a reduced rate for the first three months, followed by a consistent monthly fee. Targeting a diverse customer base, Boost Mobile caters to individuals looking for reliable coverage and accessible pricing. The company also allows users to bring their own devices, enhancing convenience for existing smartphone owners. With a focus on delivering value and a straightforward service experience, Boost Mobile aims to meet the needs of consumers seeking quality mobile connectivity without the complexities of traditional contracts.
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Boost Mobile receives a mix of feedback from its customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the service quality and pricing, highlighting great customer support and friendly, knowledgeable staff. Positive sentiments often mention the ease of switching to Boost and satisfaction with the deals offered. However, numerous complaints arise regarding customer service, particularly the frustrating automated help system that leaves customers feeling unsupported. Delays in order processing and issues with phone functionality also contribute to dissatisfaction, with some customers experiencing canceled orders and billing discrepancies. Overall, while Boost Mobile has a solid base of satisfied customers, the recurring issues with service and support cannot be overlooked.
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