Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

Company details

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
KC
5 out of 5 stars

Take the stress out of your driving test booking …

I initially wondered if this company would work for me but they are superb! Got us an earlier date and so kind and profess! Take the stress out of what is a nightmare situation with the DVSA! I wholeheartedly endorse their service

Date of experience: February 10, 2025

UP
1 out of 5 stars

Complete scam avoid

Complete scam avoid. Wouldn’t even give it 1 star.

Date of experience: February 9, 2025

GH
5 out of 5 stars

A quick and easy way of finding…

A quick and easy way of finding cancellations

Date of experience: February 9, 2025

I
1 out of 5 stars

Big Scam

The company claims to have test dates which isn't true, you get scammed to pay 19 pounds and you never hear from them again. No matter how many times you message them via the app, they do not respond. It would be appreciated if trust pilot could also BLACKLIST such companies so people don't get misled by the fake reviews posted here. PLEASE PLEASE DO NOT USE THIS COMPANY. In reply to your post ( bookdrivingtest.co.uk). Would this justify your refusal to reply to messages on the support page for three consecutive days? A debit of £19 was done immediately on the account and till date no confirmation of test cancellations. Can you please process a refund. Your service has failed to deliver as promised or indicated on your web page.

Date of experience: February 8, 2025

FY
1 out of 5 stars

Is this a scam

Is this a scam? They told they won't get money from ym card until a booking is secured then they took 19 pounds and send me an email eith available slots and a link that takes me to the givenrment booking website with not a single avaliable slot! Should I report this to the bank as a scam and chnage my card?

Date of experience: February 7, 2025

FS
5 out of 5 stars

It's very good found me a date as soon…

It's very good found me a date as soon as possible and the company is very nice to its customers

Date of experience: February 7, 2025

MK
5 out of 5 stars

I like this really appreciate and…

I like this really appreciate and recommend this site for booking test , you can choose five centre a time and always check , change centre anytime… team very helpful xxx

Date of experience: February 6, 2025

AS
4 out of 5 stars

I have got the bookings done twice…

I have got the bookings done twice using their services

Date of experience: February 5, 2025

T
5 out of 5 stars

Awesome service

Awesome service, they were able to help me rebook to a closer date within a day after I signed up. I recommend this service.

Date of experience: February 5, 2025

LH
5 out of 5 stars

Great service to get a test quick

Great service to get a test quick! Do it if you need

Date of experience: February 5, 2025

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