Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 871 - 880 of 996 reviews
CK
5 out of 5 stars

Amazing customer service

Amazing customer service! They answered all my questions quickly, and I got my test date much sooner than expected.

Date of experience: March 3, 2025

SB
5 out of 5 stars

If you're struggling to find an earlier…

If you're struggling to find an earlier test slot, this is a great option. I wasted so much time manually checking for cancellations, but this service handled everything for me. I had a test booked within four days! My only minor complaint is that the interface could be a little more user-friendly.

Date of experience: March 3, 2025

BA
5 out of 5 stars

This service is a game-changer

This service is a game-changer! I managed to get an earlier test without the stress of searching for cancellations.

Date of experience: March 3, 2025

AC
5 out of 5 stars

No more stress of checking

No more stress of checking for cancellations! This service did all the work and found me a much earlier test. Such a lifesaver, highly recommended to everyone!

Date of experience: March 2, 2025

CP
5 out of 5 stars

If you’re struggling to find an earlier

If you’re struggling to find an earlier test, this service is a must! It saved me so much stress.

Date of experience: March 2, 2025

MA
1 out of 5 stars

Don’t waste your hard earned money…

Don’t waste your hard earned money scammers. tests appear but there not clickable, contact/privacy/terms links on their website do not work. reporting to trading standards, book via DVLA website slots are available 6am…… After leaving feedback on trust pilot I received a full refund

Date of experience: March 2, 2025

MT
5 out of 5 stars

I was struggling to find a test date

I was struggling to find a test date, but this service made it easy! Within days, I got a cancellation that fit my schedule. Best experience ever!

Date of experience: March 2, 2025

TS
5 out of 5 stars

The process was so simple

The process was so simple. Just signed up, set my preferences, and within days, I got a test date that worked for me.

Date of experience: March 2, 2025

BM
4 out of 5 stars

Updated Review for Book Driving Test.

Initially I placed a one star review to this account, as I had not had a response and found it difficult to communicate with this company. I paid £99.00 for the premium service and due to a clerical issue, I was told that a test was booked at a test centre that was not requested. However, after placing my review and calling the company Fake, I received a phone call from a very polite lady who could NOT apologise enough for the issue that was caused. They promptly, as promised refunded the £99.00 fee to my credit card and out of the blue offered me an amazon voucher as a goodwill gesture. Sadly they should make it clearer on their website the correct contact details as this will stop further confusion. So after all said and done, no axe to grind and they have very professionally corrected their mistake, so a 4xxxx review. From a genuine NOW happy customer.

Date of experience: February 28, 2025

L
1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM Wish I'd read the reviews before signing up. Waiting for my refund and I'm like a dog with a bone and won't give up until I get my daughter a refund.

Date of experience: February 27, 2025

Previous1•••878889•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.