Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 831 - 840 of 996 reviews
HB
5 out of 5 stars

Waiting times for driving tests are…

Waiting times for driving tests are ridiculous, but this service made everything so easy. I got my test rescheduled five weeks earlier, and I didn’t have to check manually at all!

Date of experience: March 15, 2025

TH
5 out of 5 stars

I was struggling to find an earlier…

I was struggling to find an earlier test for weeks. I signed up, and within two days, I had a test booked seven weeks earlier. The process was smooth, but I think the interface could be improved a little.

Date of experience: March 15, 2025

RK
1 out of 5 stars

Looks like money making scam

The slot not available but was charged, very disappointing contacted the customer service but the explanation they gave was not revealed to what was on their website.will not recommend this company to anyone looks like a scam and they should be reported to the Financial Ombudsman for false information

Date of experience: March 15, 2025

FB
1 out of 5 stars

Existing bookings

Do not use this service if you are going through the stress of not “finding a booking in your local area” and have an existing booking with DVSA because you will not be able to change it to the booking slot they find for you. The link will take you to the GOV website, where you would go through the same stress and frustration that led you to this website in the first place. Bottom line this service is for new learners who do not have existing booking slots on the GOV website. Support is also pretty useless and you will lose the deposit as it’s non refundable.

Date of experience: March 15, 2025

CV
5 out of 5 stars

I honestly thought this wouldn’t work

I honestly thought this wouldn’t work, but I was wrong. I got a test date four weeks earlier, and it was completely stress-free!

Date of experience: March 15, 2025

ME
5 out of 5 stars

Within a week

Within a week, I had a new test date that was much sooner. This service really works!

Date of experience: March 14, 2025

DR
5 out of 5 stars

So glad I used this service

So glad I used this service! I got a test date weeks earlier, and the whole process was smooth and easy. Saved me so much time and effort.

Date of experience: March 14, 2025

TK
1 out of 5 stars

TOTAL SCAM!

TOTAL SCAM!! I live in London and they booked me a test in Aberdeen! I asked for a refund and it's been radio silence. SCAM SCAM SCAM SCAM.

Date of experience: March 14, 2025

EC
5 out of 5 stars

I don’t know how they do it

I don’t know how they do it, but they found me an earlier test so quickly! Best decision ever.

Date of experience: March 13, 2025

EM
4 out of 5 stars

Decent customer service

I tried to use them to book my daughter's driving exam but they never found her one. Decent customer service though and they did refund me my money.

Date of experience: March 13, 2025

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