Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

AF
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

Hands-off and highly efficient system!

Hands-off and highly efficient system!

My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 821 - 830 of 996 reviews
LB
1 out of 5 stars

I think this is a scam do not use

I have had no notifications in 3 months, you cannot get to speak to anyone except an AI bot. Requested refund via chat bot and email.. no response, even though in line with policy. I think this is a scam.

Date of experience: March 17, 2025

D
3 out of 5 stars

Good customer service

I didn’t get the results from this service as I booked the test myself. However, I must admit that their customer service is excellent, and the staff was very polite and resolved my issue.

Date of experience: March 17, 2025

M

Max

US

5 out of 5 stars

I was waiting endlessly for a test

I was waiting endlessly for a test, but this service changed everything. I got my test weeks earlier, and the process was so simple.

Date of experience: March 17, 2025

B
5 out of 5 stars

The wait was stressing me out

The wait was stressing me out, but this service found me an earlier test within a few days. Couldn’t have done it without them!

Date of experience: March 17, 2025

NN
5 out of 5 stars

Booking a test has never been this

Booking a test has never been this easy. Great service!

Date of experience: March 17, 2025

Mn
5 out of 5 stars

Excellent

They have excellent results .

Date of experience: March 16, 2025

AS
5 out of 5 stars

I was tired of checking

I was tired of checking for cancellations myself, so I tried BookDrivingTest.Best decision ever! They found me a test in days, and I didn’t have to do anything. Great service, totally worth it!

Date of experience: March 16, 2025

WW
5 out of 5 stars

I was skeptical

I was skeptical, but this service exceeded my expectations. Found a test slot much sooner, and I passed with ease. Highly recommend!

Date of experience: March 16, 2025

LE
5 out of 5 stars

Great value for money

Great value for money! I got a test date much earlier than expected without any hassle.

Date of experience: March 15, 2025

PR
5 out of 5 stars

BookDrivingTest made the process so…

BookDrivingTest made the process so simple! Within a few days, they found a cancellation that suited me perfectly. Their service is reliable, fast, and super efficient. I couldn’t be happier!

Date of experience: March 15, 2025

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