Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was Β£45 on top of Β£20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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Showing 841 - 850 of 996 reviews
S
1 out of 5 stars

Such a fraud

Such a fraud! No single notification in over two months! No refund in over a month since being requested and the customer care is silent. I have sent numerous emails about this but have been ignored. I am quite disappointed. Don’t bother with them.

Date of experience: March 13, 2025

EP
5 out of 5 stars

Amazing experience

Amazing experience! I got my test date so much earlier, and the process was super smooth. The notifications were instant, and everything was handled professionally.

Date of experience: March 12, 2025

SS
3 out of 5 stars

Unreliable Service & Useless Notifications – Avoid at All Costs!id…

I strongly advise everyone to avoid this service. Paying Β£19 for the notification service is a complete waste, as the notifications are unreliable. The few notifications I did receive were not valid.I personally found a few available slots by refreshing manually, yet never received alerts for those from this website. I emailed them about the issue, but no one has responded. Meanwhile, the chatbot keeps apologizing without offering any real solution. Other providers offer auto-booking services within the Β£15-Β£20 price range, but this website misleadingly hides the Β£49 auto-booking fee upfront. Only after purchasing the notification service does it clear that an additional Β£49 charge for auto-booking, making the process deceptive and unfair. Addendum: I received a call the following day from an agent who kindly took the time to understand the situation and issued a refund.

Date of experience: March 12, 2025

EM
5 out of 5 stars

This service saved me months

This service saved me months of waiting! The automatic booking feature was amazing, and I secured a test date much earlier than expected. So happy I found this!

Date of experience: March 11, 2025

C
1 out of 5 stars

If I could give this service 0 stars I…

If I could give this service 0 stars I would. This is a scam

Date of experience: March 11, 2025

CD
5 out of 5 stars

The customer support team was amazing

The customer support team was amazing and answered all my concerns. The service itself was fast and reliable.

Date of experience: March 11, 2025

SH
5 out of 5 stars

This service works perfectly

This service works perfectly! I was able to move my test forward by over a month. The alerts were fast, and booking was easy. Totally recommend it!

Date of experience: March 10, 2025

AD
1 out of 5 stars

Horrible Service

The company booked me on Sunday for a test on Wednesday. How can someone find a car with such a short notice? And DVLA dont even allow cancelations within such a short notice. That means I'll lose Β£62. And I did email the company 3 weeks ago asking to be booked with at least 3 weeks in advance so that I could find a car. But that goes without saying. The company should NEVER book a client for a test with such a short notice. That`s ridiculous. _________ UPDATE AFTER COMPANY REPLY: Instead of recognizing the error in the service it provides, the company seeks to blame the customer. The company offers the "autobooking service" as optional, which is a feature I deactivated in my profile, and I have screenshots to prove. Besides, it is obviously very IRRESPONSIBLE for the company to book an assessment within 3 days, leaving no time for the client to find an instructor with such a short notice availability. The company has no accountability to recognize this huge flaw in the service it provides. And the company has not given me the booking service as it promissed in the reply.

Date of experience: March 10, 2025

KH
5 out of 5 stars

So fast and efficient

So fast and efficient! Within days, I had an earlier test slot without having to search myself. Such a simple and helpful service. Definitely worth it!

Date of experience: March 8, 2025

ST
5 out of 5 stars

The process was hassle-free

The process was hassle-free, and I got my test within weeks instead of months.

Date of experience: March 8, 2025

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