Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was Β£45 on top of Β£20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total β€’ Write a review

Showing 781 - 790 of 996 reviews
MD
5 out of 5 stars

I was nervous about waiting months for…

I was nervous about waiting months for my test, but this helped me book one six weeks earlier. Such a relief!

Date of experience: March 26, 2025

YB
5 out of 5 stars

Booking was so easy

Booking was so easy, and I got a much earlier test date. Excellent communication and service throughout.

Date of experience: March 25, 2025

SF
5 out of 5 stars

This service is a lifesaver

This service is a lifesaver! No stress in finding an earlier test date. Highly recommend to anyone in a rush.

Date of experience: March 25, 2025

gm
1 out of 5 stars

Extremely Disappointed – Sent a Test Slot from the Past!

I am extremely disappointed with the service provided. I paid Β£19 expecting timely and valid test slot notifications within my preferred timeframe. Instead, I received an email offering a driving test slot on Saturday, 8 March 2025 at 6:00 AM β€” a date that is clearly in the past! This is completely unacceptable and shows a serious flaw in your system. I trusted your platform to deliver useful and accurate information, but instead, I feel like I’ve wasted both my time and money on a service that does not work as advertised. I am requesting an immediate refund of my payment and a clear explanation of how such an error was allowed to happen. I would also like to know what measures are being taken to prevent this from affecting other users. If I do not receive a response within 24 hours, I will have no choice but to escalate this issue further.

Date of experience: March 25, 2025

CW
5 out of 5 stars

Super convenient

Super convenient! The process was simple, and they found me a test slot way sooner than I expected. Definitely worth it.

Date of experience: March 24, 2025

Mh
5 out of 5 stars

Great service from these guys

Great service from these guys! Unfortunately will need to use again so hopefully not too long a wait!

Date of experience: March 24, 2025

ES
5 out of 5 stars

Very efficient

Very efficient! I received my test date within a few days. Great communication and easy-to-use platform.

Date of experience: March 24, 2025

LT
5 out of 5 stars

Excellent service

Excellent service! I was struggling to find an earlier test, but they sorted everything. Very happy with the results.

Date of experience: March 24, 2025

H
5 out of 5 stars

Excellent quick service

Excellent service thank you very much to everyone working there especially Meliha. She was so helpful, quick and friendly. I bought an unlimited booking service, each time they did book me a cancellation in a couple of weeks. Before I bought β€œ the book driving test β€œ I lost 10 months to book exam dates on two different well known Apps !! I wish I contacted β€œ the book driving test β€œ sooner. Definitely recommend them.

Date of experience: March 23, 2025

P
5 out of 5 stars

Best app for early test booking and best customer service

All my issues are resolved within a day and it works as magic. Life saving app for booking test early .

Date of experience: March 23, 2025

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