Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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All reviews

1,000 total • Write a review

Showing 791 - 800 of 996 reviews
CB
5 out of 5 stars

So glad I used this service

So glad I used this service! It made finding an earlier test date super easy. Highly recommend to anyone needing a quicker test.

Date of experience: March 22, 2025

AG
1 out of 5 stars

Absolutely rubbish

Absolutely rubbish! The app sends me notifications of new test dates but it doesn't let you book or go any further. Waste of time! Very disappointed.

Date of experience: March 22, 2025

SD
5 out of 5 stars

Such a helpful service

Such a helpful service! They got me a test date weeks earlier than expected. Totally worth it!

Date of experience: March 22, 2025

GU
1 out of 5 stars

The reason of my one star review It is…

The reason of my one star review.This is Email send to the company. Greetings team.The problem start from there you are advertise no charge on my card when I was sing in to your company then you pretend theirs is available test and you send me notifications . I look straight away like in a minute gap there was nothing and obviously find out some companies do this way to hook up people to update to the premium one.and off course I have to update.And then if I want different days I have to pay again…… NOT acceptable YOU KIDDING. And then you will ask me about my review.STOP SCAMMING. Do not trying to contact me. I don’t have anything else to discuss further.

Date of experience: March 21, 2025

E

Emz

US

1 out of 5 stars

Waste of £20 don’t bother- not real time notifications.

Paid £20 for this app and the notifications aren’t even in real time, meaning that when they finally show on the screen the cancellation has long gone. I have had this app for 3 weeks and has been an absolute waste of money. Don’t believe what they say about not taking the money straight away either- they do, and it goes to a bank account in the Middle East. I paid £15 to get Testi instead and just wrote this £20 off as a bad mistake- don’t anyone else fall for this useless site.

Date of experience: March 21, 2025

Z
5 out of 5 stars

Excellent service

Excellent service. I love this service. Hassel free process at reasonable price with piece of mind.

Date of experience: March 21, 2025

c
3 out of 5 stars

The service wasn't helpful but they did give a refund

I was very frustrated with the service. They email you slots, but the slots are never free once I tried to book them. There's no way to contact them. However, once I posted this review they reached out to me and refunded me my money. So I guess that's worth something. So I've upgraded their review from 1 star to 3 stars

Date of experience: March 21, 2025

AS
5 out of 5 stars

Quick, reliable, and effective!

Quick, reliable, and effective! They found a test date that fit my schedule perfectly. So happy with the service.

Date of experience: March 21, 2025

AL
5 out of 5 stars

The customer support has been responsive and effective.

The customer support has been responsive and clear. Bookdrivingtest has successfully booked tests (twice now) within a few days of placing the request. I am now using them for a third test (let's hope the last one).

Date of experience: March 20, 2025

AF
5 out of 5 stars

Saved me so much time

Saved me so much time! Got a much earlier test date without constantly checking manually. Highly efficient and worth it.

Date of experience: March 20, 2025

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