BJS Home Delivery Reviews

Great service and easy delivery - they followed through exactly as they said they would from checkout to door. I paid extra for a specific room delivery and was able to leave detailed instructions for them. Was notified of the time slot on the day and with an accurate tracking link - also got a confirmation call when they were a little way away. Upon arrival, two friendly men took the items up for me (I don’t know how they do it - they were rapid!) and then got a signature on arrival. Can’t fault it. Fantastic service - thank you!

Delayed notification of delivery time slot. Eventually said 4.00pm to 7.00pm Phoned to say would arrive at 7.00pm Finally arrived at 7.40pm No screwdriver or knives with them Poor service

Kept informed throughout, brilliant customer service. Delivery men extremely helpful, very careful and again kept updated. Received phone call & email 30 mins before arrival. Sofa bed is lovely, easy to convert & fits in n room well. Would definitely recommend.

Really nice polite guys, handled parcels with care. Excellent service

Delivered efficiently, within the time slot. Many thanks!

Respect politeness and excellent customer service prompt delivery Well done very Smart young men Credit to your company

5 Star from start to deliver would definitely be using again

Friendly couriers, on time, lots of communication, would recommend

Delivery was good. Team 149 Gagan and Mandeep helpfully carried a very heavy chest of drawers up one flight of stairs to an upstairs bedroom which was appreciated.

Competitive and quality company. Friendly and knowledgeable staff. Excellent communications. Speedy and stress-free buying experience.

Superb delivery team. The communication has been excellent from start to finish and Gagan and Mandeep were polite, friendly and helpful. No issues with the delivery.

Ordered 29th June for delivery and collection of old mattress on 2nd July. On 2nd July message received from delivery company that they could not deliver as they did not have the goods. A call to mattressman customer services sorted for delivery and collection on 3rd July. This indeed happened but the two guys delivering did not want to take the old mattress although this was a service I paid for. After one of the guys had made a lengthy phone call ( presumably to his boss0 they agreed to take it but very reluctant. At this stage one of the guys left the house and the other collected a mattress bag. Although there were 2 guys my grandaughter (all 5ft 2 of her ) was expected to help him get the mattress in the bag. The old mattress was worn but otherwise in a satisfactory condition. Indeed it was left out ready to take so they did not have to bring downstairs.Frankly one of the two guys was the real problem stating they did not have room on their lorry.His attitude was poor when we only wanted the service we paid for.

Probably not the fault of the courier but would only deliver to my front doorstep as opposed to around the back of my house. Its garden furniture… delivery instructions say nothing about this, in fact they specify they’ll be delivered to your chosen location as long as the path is clear. I paid £20 for delivery, not the best service. Unsure what I’d do if my neighbour couldn’t help me transport them.

Delivery guys polite and efficient. Even took his shoes off before entering. Fantastic service.

Really efficient delivery within the promised time slot

My order was delivered so quickly, the delivery company was amazing and I'm delighted with the bistro set

Goods delivered on time in good condition.Very pleasant delivery crew.

Very prompt delivery. Both of the delivery men were helpful and polite. Phoned prior to delivery to let me know when they would arrive. All in all a great experience.

Amrik and Mohit did a great job delivering the treadmill today. This thing weighs 130kg and came in an enormous box. They asked where I wanted it and after a quick check of the best way to get it in brought it round the side and through the patio doors. They told me how best to arrange things to get it out of the box so I could build it where I wanted it. Thanks so much guys!

Delivery within the alloted time and staff could not have been more helpful and polite