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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Lorna
Lorna
1 reviews
8 months ago
5 out of 5 stars

Great service and easy delivery

Great service and easy delivery - they followed through exactly as they said they would from checkout to door. I paid extra for a specific room delivery and was able to leave detailed instructions for them. Was notified of the time slot on the day and with an accurate tracking link - also got a confirmation call when they were a little way away. Upon arrival, two friendly men took the items up for me (I don’t know how they do it - they were rapid!) and then got a signature on arrival. Can’t fault it. Fantastic service - thank you!

Helpful?
Mr Michael Nice
Mr Michael Nice
1 reviews
8 months ago
1 out of 5 stars

Delayed notification of delivery time…

Delayed notification of delivery time slot. Eventually said 4.00pm to 7.00pm Phoned to say would arrive at 7.00pm Finally arrived at 7.40pm No screwdriver or knives with them Poor service

Helpful?
Heather  Sykes
Heather Sykes
1 reviews
8 months ago
5 out of 5 stars

Kept informed throughout

Kept informed throughout, brilliant customer service. Delivery men extremely helpful, very careful and again kept updated. Received phone call & email 30 mins before arrival. Sofa bed is lovely, easy to convert & fits in n room well. Would definitely recommend.

Helpful?
Sandy Roberts
Sandy Roberts
1 reviews
8 months ago
5 out of 5 stars

Really nice polite guys

Really nice polite guys, handled parcels with care. Excellent service

Helpful?
Claire I
Claire I
1 reviews
8 months ago
5 out of 5 stars

Delivered efficiently

Delivered efficiently, within the time slot. Many thanks!

Helpful?
Miss Elaine  Smith
Miss Elaine Smith
1 reviews
8 months ago
5 out of 5 stars

Excellent Team delivery on time

Respect politeness and excellent customer service prompt delivery Well done very Smart young men Credit to your company

Helpful?
Mr Gale
Mr Gale
1 reviews
8 months ago
5 out of 5 stars

5 Star from start to deliver

5 Star from start to deliver would definitely be using again

Helpful?

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Karen Nanny Kaz Anthony
Karen Nanny Kaz Anthony
1 reviews
8 months ago
5 out of 5 stars

Friendly couriers

Friendly couriers, on time, lots of communication, would recommend

Helpful?
Andy Fair
Andy Fair
1 reviews
8 months ago
5 out of 5 stars

All good

Delivery was good. Team 149 Gagan and Mandeep helpfully carried a very heavy chest of drawers up one flight of stairs to an upstairs bedroom which was appreciated.

Helpful?
Lisa MacDonald
Lisa MacDonald
1 reviews
8 months ago
5 out of 5 stars

Competitive and quality company.

Competitive and quality company. Friendly and knowledgeable staff. Excellent communications. Speedy and stress-free buying experience.

Helpful?
Wendy B
Wendy B
1 reviews
8 months ago
5 out of 5 stars

Superb delivery team

Superb delivery team. The communication has been excellent from start to finish and Gagan and Mandeep were polite, friendly and helpful. No issues with the delivery.

Helpful?
Dave Bassett
Dave Bassett
1 reviews
8 months ago
1 out of 5 stars

Poor service from delivery company

Ordered 29th June for delivery and collection of old mattress on 2nd July. On 2nd July message received from delivery company that they could not deliver as they did not have the goods. A call to mattressman customer services sorted for delivery and collection on 3rd July. This indeed happened but the two guys delivering did not want to take the old mattress although this was a service I paid for. After one of the guys had made a lengthy phone call ( presumably to his boss0 they agreed to take it but very reluctant. At this stage one of the guys left the house and the other collected a mattress bag. Although there were 2 guys my grandaughter (all 5ft 2 of her ) was expected to help him get the mattress in the bag. The old mattress was worn but otherwise in a satisfactory condition. Indeed it was left out ready to take so they did not have to bring downstairs.Frankly one of the two guys was the real problem stating they did not have room on their lorry.His attitude was poor when we only wanted the service we paid for.

Helpful?
Hannah Williams
Hannah Williams
1 reviews
8 months ago
3 out of 5 stars

Hallway delivery… for garden furniture.

Probably not the fault of the courier but would only deliver to my front doorstep as opposed to around the back of my house. Its garden furniture… delivery instructions say nothing about this, in fact they specify they’ll be delivered to your chosen location as long as the path is clear. I paid £20 for delivery, not the best service. Unsure what I’d do if my neighbour couldn’t help me transport them.

Helpful?
n/a Bea
n/a Bea
1 reviews
8 months ago
5 out of 5 stars

Delivery guys polite and efficient

Delivery guys polite and efficient. Even took his shoes off before entering. Fantastic service.

Helpful?
Customer
Customer
1 reviews
8 months ago
5 out of 5 stars

Really efficient delivery within the…

Really efficient delivery within the promised time slot

Helpful?
Frances Weymouth
Frances Weymouth
1 reviews
8 months ago
5 out of 5 stars

My new bistro set

My order was delivered so quickly, the delivery company was amazing and I'm delighted with the bistro set

Helpful?
Mr John Evans
Mr John Evans
1 reviews
8 months ago
5 out of 5 stars

Goods delivered on time in good…

Goods delivered on time in good condition.Very pleasant delivery crew.

Helpful?
CraigArcher
CraigArcher
1 reviews
8 months ago
5 out of 5 stars

Very prompt delivery

Very prompt delivery. Both of the delivery men were helpful and polite. Phoned prior to delivery to let me know when they would arrive. All in all a great experience.

Helpful?
Damian
Damian
1 reviews
8 months ago
5 out of 5 stars

Delivered with care

Amrik and Mohit did a great job delivering the treadmill today. This thing weighs 130kg and came in an enormous box. They asked where I wanted it and after a quick check of the best way to get it in brought it round the side and through the patio doors. They told me how best to arrange things to get it out of the box so I could build it where I wanted it. Thanks so much guys!

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Delivery within the alloted time and…

Delivery within the alloted time and staff could not have been more helpful and polite

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

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