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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Steven Ibbotson
Steven Ibbotson
1 reviews
8 months ago
2 out of 5 stars

What is very frustrating with this…

What is very frustrating with this courier is the fact that as a self employed bathroom fitter I was told by email the day of the delivery that the shower tray would be delivered between 16.00 and 19.00. So off I went to work to return at 16.00. At 13.00 on the day of delivery I received a phone call to say the driver would be with me in an hours (ETA 14.00). So why send the earlier Email???? If they say a tie why the hell don't they stick to it????

Helpful?
EB
EB
1 reviews
8 months ago
5 out of 5 stars

Fixed an incorrect initial delivery

Second team came to sort a problem with previous delivery (item hadn’t been taken to room of choice). They were helpful, polite and efficient - excellent service!

Helpful?
Raymond Curtis-Clarke
Raymond Curtis-Clarke
1 reviews
8 months ago
5 out of 5 stars

Very professional service from end to…

Very professional service from end to end. The delivery guys were great.

Helpful?
Janet
Janet
1 reviews
8 months ago
5 out of 5 stars

Excellent customer serviceTexted with delivery te

Texted with delivery time, carried the heavy article to the required room and unpacked it. Excellent customer service

Helpful?
Jeffrey
Jeffrey
1 reviews
8 months ago
5 out of 5 stars

Fridge delivered

Good,professional and kind.

Helpful?
Mr E
Mr E
1 reviews
8 months ago
5 out of 5 stars

All nice, quick and easy

All nice, quick and easy. So quick, I didn't really have time to interact but the guys seemed nice enough and left the parcels exactly where I asked.

Helpful?
Tracy
Tracy
1 reviews
8 months ago
1 out of 5 stars

They did not try to deliver I was sat…

They did not try to deliver I was sat outside waiting. I had guests coming today and now they have nowhere to sleep

Helpful?

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Jason Waterman
Jason Waterman
1 reviews
8 months ago
1 out of 5 stars

Not delivered.

Not delivered. Shocking don’t use this company

Helpful?
Kayli Lynch
Kayli Lynch
1 reviews
8 months ago
5 out of 5 stars

Team139

Team139 - d139 Amrik & sm139 mohit - great guys! Nothing was a hassle, pleasant when arrived at second floor flat carrying heavy boxes!!😭 amazing service, Cant fault the team at all!!

Helpful?
Thomas Harper
Thomas Harper
1 reviews
8 months ago
5 out of 5 stars

Delivery of bath screen

Great service

Helpful?
CJP
CJP
1 reviews
8 months ago
5 out of 5 stars

On time and friendly

Delivered in agreed time slot, with a smile from the drive. Excellent.

Helpful?
Kelly   Brooks
Kelly Brooks
1 reviews
8 months ago
5 out of 5 stars

Very Polite and helpful

Very Polite and helpful

Helpful?
Z Clarkson
Z Clarkson
1 reviews
8 months ago
5 out of 5 stars

Delivery made at time allocated

Delivery made at time allocated , very polite delivery man. No complaints from me 🙂

Helpful?
Mrs Dipierri
Mrs Dipierri
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Jane Tyrrell
Jane Tyrrell
1 reviews
8 months ago
5 out of 5 stars

The guys where very friendly

The guys where very friendly, very professional and gave us precise information on time for delivery.

Helpful?
Gill Perriam
Gill Perriam
1 reviews
8 months ago
5 out of 5 stars

Very good delivery

The mattress was received on the day it should within the 3 hour timeframe that was given. It looks great but on sitting on it it feels soft but we are hoping that as it u winds it may get firmer. Looking forward to sleeping on it tonight.

Helpful?
Linda
Linda
1 reviews
8 months ago
5 out of 5 stars

Drivers were very helpful and table and…

Drivers were very helpful and table and chairs are lovely great value they were well packed

Helpful?
PAULINE HUNTE
PAULINE HUNTE
1 reviews
8 months ago
5 out of 5 stars

Professional

The BJS drivers, were competent & efficient whilst collecting my items for return:

Helpful?
Georgina Lambert
Georgina Lambert
1 reviews
8 months ago
5 out of 5 stars

Great service

The delivery men were very helpful and delivery my parcel on time and also took it up to my 2nd floor flat.

Helpful?
Brent Isaac
Brent Isaac
1 reviews
8 months ago
5 out of 5 stars

Good service

Good service. On time and polite.

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

Company information

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