BJS Home Delivery Reviews

Fast delivery, great communication

Helpful driver, good tracking system, phoned beforehand to update.

On time polite delivery men

Excellent delivery prompt and polite

Excellent service. I was kept well informed of date and time of delivery. Notified of a 3hr slot the day before and a telephone call on the day, to advise delivery was an hour away. When delivery arrived, Saranjit and Pardeep were very respectful, polite and professional. A quick and efficient service.

Faultless delivery, kept informed and lovely polite delivery lads.

Very quick - straight in and out. Polite and informative - what more do you need?

Arrived on time very pleasant delivery

Great communication - was given a time slot the evening before and notified 40 minutes before actual delivery that it was 'the next drop'. Great service from the delivery team, thank you so much guys!

Good communication friendly polite efficient delivery men No problems overall very good

Delivered the wrong item! No contact number from the company. Reviews are awful wish I never purchased anything and it is a shame considering how lovely their items are that they make so many mistakes

Got a message on delivery day 25th June saying they were unable to deliver bed as 1 part hadn't been received from Dusk. Dusk denied this. Got a message on 26th June saying bed was on its way and I spoke to the driver on the phone also. Bed never arrived! 27th June - email saying bed on its way. Bed never arrived! Spoke to an advisor on the 28th June who rebooked delivery for the 1st July. The guys arrived with half my package and expected me to sign for it which of course I didn't. Was told via WhatsApp that they would deliver on the 3rd and when I didn't receive my timeslot I contacted them to be told it would be the 4th July. I was unable to stay at home on this day as I had already taken 4 unpaid days leave for this delivery. Nearly a whole weeks wage gone for a bed that was meant to be a bargain. The email responses are generic, the WhatsApp advisors are unhelpful and the WhatsApp Live Chat isn't live at all as you wait ages for a response. On the actual day of my delivery, the 7th July, my 5th unpaid days leave from work, the men arrived on time and took my (damaged) package to my room of choice. In summary I have never received such a bad delivery service in my life so I would never again order from a company that uses BJS Home Delivery.

fast delivery good product easy assemble great delivery guys

Delivery drivers were great lads. Called before arriving and were very professional. (Gurpreet and Manpreet)

Kept informed when delivery would be arriving, telephone call 20 mins before.

Easy to order, turned up on time and delivered into room of choice. Old mattress for recycling was collected at same time.

It's a brilliant design and excellent value for money. Well pleased with everything and will recommend

No problems. Bed and mattress delivered direct to the bedroom. I would never been able to do it on my own so worth the extra £20 .

They had a vehicle breakdown; communication on situation good; replacement delivery date managed well; delivered as promised; service very good all-round

Very good delivery service. Kept me up to speed with tracking. & called twice on delivery day . That's what I call good service. Bike was packaged very well