Bite Squad Reviews

Restaurant was great but bitesquad gave wrong name for my order!

Food was super hot, fast delivery (arrived earlier than expected) and the driver was patient and pleasant. I love bite squad! :)

Great delivery service. The driver was professional and nice. Ty BiteSquad. And also, I am a driver myself. Our driver apps doesn't give us option to still contact customer after delivery is complete. Customer would need to contact BiteSquad on Live chat.

I’ve ordered multiple times from these guys and every time my order is wrong or missing things they always blame the restaurant, I would never use these guys again I will tell everyone I know not to use them, terrible customer service and wouldn’t even offer any kind of refund. Just plain terrible!

Thank you delivery driver.

My driver mesha was great very nice and communication was excellent!

Have always had great service from Bite Squad. A good variety of restaurants & fast delivery.

My delivery driver, Alisa, was awesome! She was so nice even after having trouble getting through our gated community. She was very patient and polite!!!! Thank you!

Absolutely awful! The food we ordered was great, but the restaurant had a receipt in the bag with the actual cost of the food and Bite Squad had doubled the price. I understand they add fees, they need to make a profit and they are providing a convenience but doubling the price of the food is crazy. They already charge service fees and delivery fees, which Bite Squad keeps, we tip the driver, so when they double the price of each entree who gets that money? I am sure they aren't sharing it with the restaurant or the driver. That's a lot of money to charge considering someone else is actually providing the product.

DO NOT USE BITESQUAD!!!! Worst customer service ever!! I was at a friends house instead of my permanent address, I accidentally entered the wrong street address on my order. I realized my mistake when the driver arrived at the wrong address (two houses down). The neighbors refused the order (even though I put in the driver notes to leave it at the door, so she should have never even rang the door bell to have a conversation with them). I walked outside and actually saw her driving off! I immediately contacted Bitesquad, hoping they could call the driver and tell her to turn around. The driver also had my phone number and did not try to call or text me to figure out the mistake! Bitesqaud responded quickly and told me the food will not be returned and I will not receive a refund, IT WAS $56.00!!!! Couldnt beleive they were so ridged, It was a clerical error that could have been easily corrected with just a phone call. I will make sure to write this review on every page/site possible. I have multiple friends who own restaurants and I will also let them know my experience with you.

We order through Bite Squad frequently but tonight’s service was the best thanks to our delivery driver, Tawneric. Fast, efficient and very professional Very courteous young man. Wish we could request him every time.

super ✊ was amazing

Love bite squad! Great drivers, service and timely delivery!

Driver was prompt and pleasant!

Order for 8 people, delivered in less than a half hour and the fries were even still hot. Couldn't ask for more.

Crap. App literally ordered entirely incorrectly and this company would not fix it. Said I was on my own. Well your App was the issue, and I'll tell everyone from now on to order through any other co out there,, or just go get it on their own. Asshats

The deliveries with Bite Squad have been very excellent. I've truly been very please this far. Keep up the excellent service.

Carlos was prompt with delivery, called me as instructed and was very friendly!! Tku Carlos!

First of all, thank you for service during the pandemic. My husband and I take care of dad (my father-in-law) and it has been GREAT having the food delivered to us. I've been a member of Bite Squad (on and off) for the the past three years. The first 2.5 years were wonderful! Excellent! Perfect! However, the past six months have been terrible. The "excellence" (from Horst Schulze's book) in service has dropped. The "care" (from Richard Branson's book) in customer service has dropped. Whenever I'd order on the weekends, there would always be a problem. The F-team works the weekends, while the A-team works during the week. After talking to my husband, we decided to stop ordering from Bite Squad.

I am a driver please if you order throug bite squad give us cash tips we are not receiving are tips please and thank you it's the drivers who do all the work