Bite Squad
View company profile →
DO NOT USE BITESQUAD!!!!
DO NOT USE BITESQUAD!!!! Worst customer service ever!! I was at a friends house instead of my permanent address, I accidentally entered the wrong street address on my order. I realized my mistake when the driver arrived at the wrong address (two houses down). The neighbors refused the order (even though I put in the driver notes to leave it at the door, so she should have never even rang the door bell to have a conversation with them). I walked outside and actually saw her driving off! I immediately contacted Bitesquad, hoping they could call the driver and tell her to turn around. The driver also had my phone number and did not try to call or text me to figure out the mistake! Bitesqaud responded quickly and told me the food will not be returned and I will not receive a refund, IT WAS $56.00!!!! Couldnt beleive they were so ridged, It was a clerical error that could have been easily corrected with just a phone call. I will make sure to write this review on every page/site possible. I have multiple friends who own restaurants and I will also let them know my experience with you.