Paula
1 reviews•New Reviewer
almost 5 years ago
Fish
I have ordered catfish here twice now. It is delicious!
Helpful?
TrustScore
3.9
Great
329
35
17
13
106
500 reviews in total
Over a year ago
If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken to this site. I paid and wrote in the notes "I will be in the lobby". (I am on... See more
I have ordered catfish here twice now. It is delicious!
over charge $51.63 for two regular subs and a bag of chips from Jersey mikes. Bite Squad is blaming the restaurant. Such crap I will never ever use them again... Always blaming the driver or the restaurant.....
Matt was great! Met him at the door and he had a big smile for us! Thanks Matt!
The last few times we’ve used the service the order has delivered very, very late. The drivers aren’t getting to the restaurants to pick up the food. Tonight we’re over an hour behind the estimated delivery time. This was my last order. If you want your food in a timely fashion, avoid bite squad.
My delivery was fast and he even called to let me know they were out of my appetizer and offered other choices. I definitely recommend!
Megan H. was a sweet, competent, efficient driver! I really hope to see her again! :)
I really appreciate the great quality in food and the very reasonable prices for delivering.
Food was great it got here earlier me and my family loved it!!!
TRACI WAS AMAZING AND FRIENDLY!I SHE EVEN GOT US OUR FOOD EARLIER THAN EXPECTED HOT AND FRESHLY DELIVERED.HANDS DOWN BEST BITE SQUADER IVE HAD IN A MINUTE!
Great driver!! Top notch !! Conversed awesome about my order and did great. Thanks.
Food was good and on time. I’m new to this and I really like it. Will definitely use this again.
Always on time or before expected delivery! Food was hot! Love having this option in the area.
Again great experience. Driver was really good. He found our home and food was hot. He was gracious. Any way 5 stars!!!! Or more
Driver was fine, app needs some work and I did not receive my Fries. Someone Owes me $$
The driver was quick efficient and very nice. Excellent customer service!!! Bravo 👏
Namaste India Grill was fabulous. Last time I ordered Indian food I had a disappointing experience, a big let down. Not this time. The food was wonderful. Very fresh and seasoned perfectly. I will definitely order from them again. Plus thanks to Bite Squad for giving me a $8 discount with 0 delivery fees on this one. The driver was great got here quickly and was polite. Good experience all around.
First time using this service. Stuck at work with no break and this sweet little lady delivered my food to the front door. Thanks guys and girls
Sommers Restaurant and the Bite Squad driver went out of the way to suit my diet needs. Food came very hot and delish. Kudos to both.
First time ordering from Afandina and it was delicious. Order came sooner than expected and the driver was great!
We use bitesquad weekly at work, it was great in the past. But lately has been terrible. We have had several orders where our food never shows up, because the restaurant is closed, they reject our order, bitesquad doesn't submit it to the restaurant etc. and they have never notified us until we reach out. It is so frustrating and ridiculous. Their markup is also incredibly high and their delivery fees are astronomical.
Based on analysis of 119 reviews rated 1-2 stars for Bite Squad
“If you see your order using this 3rd party service”
“(I am on vacation in Hawaii) I was in the lobby the entire 30 minute window waiting for our delivery”
“I reached out to Bite Squad and they are refusing to refund my $115 saying the driver was there”
“If you see your order using this 3rd party service”
“I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP”
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Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives a mix of reviews, with many customers praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience. However, significant complaints arise regarding order fulfillment and customer service. Many consumers report issues with uncommunicative service, unexpected charges, and orders that are either late or never delivered. Instances of being charged for meals that were not received are particularly alarming, leading to frustration and dissatisfaction. While some customers have had great experiences, the recurring negative themes around service reliability and billing practices overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring alternative delivery services.
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