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Bigchill logo

Bigchill Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed yesterday

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Bigchill receives a generally positive reception from its customers, with many praising the professionalism and efficiency of the team. Reviewers highlight the company's ability to deliver on promises, noting quick turnaround times and outstanding customer service. However, some consumers express concerns about mixed experiences, particularly regarding slower response times and occasional hiccups in service quality. While many appreciate the reliability and solid results, a few mention that the pricing feels high compared to competitors, suggesting a desire for more personalized attention. Overall, Bigchill is recognized as a dependable choice for business services, though there is room for improvement in communication and responsiveness. The sentiment leans positively, reflecting a strong reputation in the industry.

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Based on reviews, created with AI

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See what reviewers are saying

Donna Hernandez
Donna HernandezFeatured

A day ago

5 out of 5 stars

Highly recommend

Fantastic experience from start to finish. Quick turnaround times and excellent results.

Brian Martinez
Brian MartinezFeatured

A day ago

4 out of 5 stars

Decent service with minor issues

Generally happy with Bigchill's services. They handle most things well, though there have been a couple of small hiccups along the way. Nothing major, but worth mentioning. Their team is friendly and... See more

Dorothy Gonzalez
Dorothy GonzalezFeatured

A day ago

5 out of 5 stars

Excellent service and support

Bigchill has been handling our business needs for over a year now and I couldn't be happier. Their team is professional, responsive, and always goes the extra mile to ensure we're satisfied. The prici... See more

Matthew Jackson
Matthew JacksonFeatured

A day ago

3 out of 5 stars

Average service, room for improvement

The service is okay but not exceptional. They get the job done but I feel like for the price point, I expected a bit more personalized attention. The results are decent though, so it's not all bad.

Filter by rating:
Donna Hernandez
Donna Hernandez
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Highly recommend

Fantastic experience from start to finish. Quick turnaround times and excellent results.

Helpful?
Brian Martinez
Brian Martinez
1 reviews•Experienced
Featured
2 days ago
4 out of 5 stars

Decent service with minor issues

Generally happy with Bigchill's services. They handle most things well, though there have been a couple of small hiccups along the way. Nothing major, but worth mentioning. Their team is friendly and tries to make things right when issues arise.

Helpful?
Dorothy Gonzalez
Dorothy Gonzalez
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Excellent service and support

Bigchill has been handling our business needs for over a year now and I couldn't be happier. Their team is professional, responsive, and always goes the extra mile to ensure we're satisfied. The pricing is fair and transparent with no hidden fees.

Helpful?
Matthew Jackson
Matthew Jackson
1 reviews•Contributor
Featured
2 days ago
3 out of 5 stars

Average service, room for improvement

The service is okay but not exceptional. They get the job done but I feel like for the price point, I expected a bit more personalized attention. The results are decent though, so it's not all bad.

Helpful?
Kevin Lopez
Kevin Lopez
1 reviews•Contributor
2 days ago
2 out of 5 stars

Mixed experience

Started strong but service quality seems to have declined recently. Response times have gotten slower and I've had to follow up multiple times on simple requests. Hope they can get back to their original standards.

Helpful?
Elizabeth Johnson
Elizabeth Johnson
1 reviews•Contributor
2 days ago
5 out of 5 stars

Exceeded expectations

I was skeptical at first, but Bigchill really delivered on their promises. The implementation process was smooth and their ongoing support has been fantastic. Would definitely recommend to other business owners looking for reliable service.

Helpful?
Michelle Garcia
Michelle Garcia
1 reviews•Contributor
2 days ago
4 out of 5 stars

Great results, could improve communication

Overall very pleased with the quality of work delivered by Bigchill. They helped streamline our operations significantly. My only complaint is that sometimes it takes a while to get responses to emails, but when they do respond, it's always thorough and helpful.

Helpful?

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Read the analysis
Jennifer Garcia
Jennifer Garcia
1 reviews•Contributor
2 days ago
3 out of 5 stars

Good but pricey

The quality is there, no doubt about it. However, I think they're a bit overpriced compared to some competitors. That said, you do get what you pay for in terms of reliability and professionalism.

Helpful?
Donna Martinez
Donna Martinez
1 reviews•Contributor
2 days ago
5 out of 5 stars

Outstanding customer service

What sets Bigchill apart is their customer service team. They're always available when you need them and genuinely care about solving your problems. The technical expertise is top-notch too.

Helpful?
Emily Brown
Emily Brown
1 reviews•New Reviewer
2 days ago
4 out of 5 stars

Solid choice for business services

Been using them for 6 months now. Good value for money and reliable service.

Helpful?
Linda Johnson
Linda Johnson
1 reviews•New Reviewer
2 days ago
3 out of 5 stars

Reliable but not exceptional

They do what they say they'll do, which is important in this industry. Not the most innovative solutions, but solid and dependable. Good for businesses that need consistency over cutting-edge approaches.

Helpful?
Margaret Garcia
Margaret Garcia
1 reviews•New Reviewer
2 days ago
5 out of 5 stars

Professional and efficient

Very impressed with their professionalism and attention to detail. They delivered exactly what was promised on time and within budget. The whole process was seamless and stress-free.

Helpful?

Frequently asked questions for Bigchill

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The CrowdTrust Experience⭐

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About Bigchill

Bigchill appears to be a business services company that likely provides commercial refrigeration, cooling solutions, or temperature-controlled storage services. The company may offer installation, maintenance, and repair services for refrigeration systems used by restaurants, retail establishments, and other commercial clients. Their services could include both emergency repair calls and scheduled maintenance contracts for cooling equipment.

Company information

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Category

Business Services

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