Amazing service and thanks to Andy for…
Amazing service and thanks to Andy for helping

Last reviewed over a year ago
Over a year ago
We had a great experience with Steve and the team. I had some more questions and he took his time to deal with all my inquiries. Ill be sure to book through you guys again. Felix
Over a year ago
DO NOT USE THIS TRAVEL AGENCY TO BOOK ANY TRAVEL TICKETS. Our experience from start to finish was a complete disaster. After booking, we received a reference number but did not get our e-tickets for... See more
Over a year ago
Great customer service and knowledgeable staff. Tania did a great job.
Amazing service and thanks to Andy for helping
Best price , very friendly staff,I just booked ticket for India ticket,got for very reasonable price Noone can beat them..👍
I booked flights for my wife and son with them as soon as the borders opened. Their staff specialise in amazing customer service and gave me options that suit our requirements. Would strongly recommend them.
The experience I had was very excellent best customer service ever, I would recommend everyone to use this travel agency as they would give you the best deals and what suits your interest
I had an amazing experience..the team is so helpful and they were in contact with me till the end I had received everything...very professional...would definitely recommend them to friends and family...
Awesome price and nice customer service.Thanks to Jordy for cheap price and better options
Very professional and very friendly. Excellent in customer service.
Very happy with services Got very cheap fares and gr8 prices.Thanks Andy
This company is awful , it gives awful a bad name. The employees are dreadful and misleading Just a bunch of lying oxygen thieves I lost $2000 with them, next time I’m going to pay the premium and use reputable companies or airline direct Costly lesson but good one for the future
Dodgy! My flight was cancelled by the airline. Best Price Travel promised to give me my money back but i had to wait 3 months (?) .. 3 months passed and i recieved nothing. Now i am forced to take legal action. Avoid these scammers if you don’t want to be ripped off.
I bought 2 tickets to India and because of Covid 19 the flight was postponed, the guy which I talked to told me that I must call them when my flight supposedly starts, I called the company and after they said that I can used my flight till December 2021, I called more than 3 times wondering if they can give me a confirmation that I can use my flight but at the tird call the girl reply WE ARE BUSY, WE WILL CALL YOU BACK, CALL THAT I NEVER GET. I WANT AN ANSWER OR MY MONEY BACK.
Don’t book tickets on best price travels.
These guys don't even deserve 1 star - FRAUDS FRAUDS FRAUDS - do not ever trust these guys with your money. I have written a complaint to Consumer Affairs.I urge others to please put forth a complaint to consumer affairs and to the media.
DO NOT BOOK! We booked with best price travel and have been more than disappointed!!!! Once we booked online we were told to call to confirm our flight and they explained the price had gone up. We accepted the price increase but wish we hadn’t. Then our flight was cancelled without us being told so naturally we asked for a refund and we have been ignored for months. After countless attempts we finally where told we would be penalised $300 admin fees for cancellation even though we did not cancel the flight they did. The airline has refunded our money directly to best price travel in full but they have chosen not to give back this money after endless attempts to contact them. We have now waited 8 further weeks since refund was agreed with no contact and feel helpless. They have taken our money and have not give back what’s ours. PLEASE DO NOT BOOK. ITS A TRAP. Innocent people are being used!
MUST avoid getting in trap with these guys. I have been trying get a refund for my cancelled ticket, which was properly cancelled well in advance, and for last 19-20 weeks I am trying to chase my refund. They were replying to my emails but now they are not even replying or responding to anything. I have been consistently trying to get a response, but literally nothing. They are now being unfair and cheating the customers. I have finally reported them to Fair Trade as I have made all my best attempts to resolve.
Like other the most terrible travel agency in the world. FRAUD, RUDE
I Echo the reviews of many others regarding the Worst possible customer service one could even think of. Arrogant staff, rude and ill mannered conaultants with no courtesy to reply back or even acknowledge the emails. I am referring to Pre COVID 19 days (booked my ticket in February 2020) as well. The consultant who I was dealing with "Rebecca" in her first attempt at providing me a service, ensured that I as a cuatomer never return to Bestprice travel.
I am most unhappy with this company who refuses to return phone calls or emails. Having booked two Singapore Airline tickets for travel on 1st May, and as all travel has been stopped by the Australian Government because of the COVID-19 virus, I am unable to make proper contact with Best Price Travel. I don't want a refund but an email saying that the ticket is now an open ticket and can be rebooked at a later date. Despite them saying they will send an email within 15 minutes, they don't do so. I intend to write to Consumer Affairs but would like to warn others to be careful.
Tania has been very helpful, always responded promptly. It was my 2nd time buying tickets from BestPrice Travel through Tania. She always been very polite and provided best service. Asif
These people are frauds... There is no responsibility once the ticket is booked... they ask you to contact airline for the details in order to avoid waiting time over the phone...
Based on analysis of 129 reviews rated 1-2 stars for Best Price Travel
“I booked a flight through Best Price Travel”
“I booked a flight through Best Price Travel”
“Although the confirmation page indicated the booking was unsuccessful, I still received a payment receipt”
“The airline confirmed they refunded the airfare directly to Best Price Travel on 20/05/25”
“This company is scamming the f out of people who book with them”
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Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
This profile hasn't been claimed by the business owner.
Best Price Travel receives mixed feedback from customers, with a notable divide between positive and negative experiences. Many reviewers praise the exceptional customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices. Customers appreciate the support they receive, often noting prompt communication and assistance throughout the process. However, a significant number of complaints revolve around issues with ticket bookings and refunds, with several individuals describing their experiences as disastrous and accusing the company of scamming. Reports of unfulfilled bookings and difficulties in obtaining refunds contribute to a sense of distrust among some consumers.
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