The travel agent surpassed herself…
The travel agent surpassed herself in obtaining a holiday that I'm sure will be a dream. Alicia at the east Kilbride store was fantastic!!!

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
The travel agent surpassed herself in obtaining a holiday that I'm sure will be a dream. Alicia at the east Kilbride store was fantastic!!!
The staff are always polite , friendly and informative.
Good service!
I recently booked a girls’ holiday to Zante through the Aberdeen branch, and I can’t recommend them highly enough! From start to finish, Lauren was absolutely brilliant so helpful, friendly, and professional throughout the whole process. She made everything super easy and stress-free, and the trip turned out absolutely perfect. Everything ran smoothly and the accommodation was spot on, exactly what we were hoping for. Such a great experience overall, and I’ll definitely be booking through them again. Thank you Lauren for helping make our holiday so amazing! 🌴✨
Very patient and explained without rushing us.
Excellent service from friendly, polite phone manner to competent research resulting in a satisfactory outcome makes Stuart at Barrhead Travel in Dunfermline a joy to work with. Would recommend without a second thought 😁
Friendly, polite staff especially Callum, my favourite , that go's above and beyond to get the best holiday and price . Never been disappointed.
The boundaries of my holiday was taken on board by having face to face contact with staff . Result , the foundations of a good holiday was laid. This is why travel agents are the key to understanding one’s holiday wishes. This is a well trodden road to customer satisfaction.
The agents were helpful and friendly and knowledgeable of the resort we ended up choosing.
Great service and puts customer first
We found Chloe to be very helpful with our enquiry. We needed to disguss the apartments and price with the family, but she got back with us to check if it was suitable. She was also polite and cheerful.
Always helpful
Professional, efficient and very friendly
Great, professional service and friendly in store experience. Just booked our second holiday with Barrhead Travel and will definitely use again. Barrhead Travel, Abbey Centre Newtownabbey.
Very efficient and friendly staff. All our requests were managed sucessfully.
Efficiency. We walked in with a vague idea. We walked out with a fully booked holiday including boarding passes!
Nicole was very informative and made suggestions that gave us the best package at great value.
Friendly, helpful professional, informed & informative - Sean helped us to choose the right holiday for us & gave us confidence in making our choice. A Straightforward process, stress free & welcoming - we can’t wait to go
found us a great holiday ! Customer service are amazing they are definitely @ 5 stars review
Made to feel welcome, staff very nice & helpful
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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