Charlene continues to excel at her job…
Charlene continues to excel at her job as do all staff at Barrhead liscard

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Charlene continues to excel at her job as do all staff at Barrhead liscard
We had booked a Marella Cruise to celebrate our Golden Wedding in June 2026 but due to my husband’s health and media reports of sickness on board some cruises ( not Marella ), we decided that a cruise wasn’t the best option. We called into Barrhead travel in Livingston and spoke to Ellie who, from that moment, went above and beyond to find us our ideal holiday in Tenerife for the same period. Nothing was too much trouble and she was continually in touch by email and telephone until everything organised. We can’t thank Ellie enough. She is a star and an asset to your company.
Very friendly, approachable and competent service. Thank you.
Alana very helpful very efficient nothing was a bother
As usual Tony made our experience very easy. Great team.
Young lady could not have been any more helpful, understanding, professional
Tracey was excellent in giving information about the holiday we booked
Excellent service. Kerry was lovely. Sorted everything for us.
Helpful good customer service
All the staff @ the Stockport branch are so helpful & very pleasant
Awesome experience, easily booked next holiday
Michelle at Barrhead travel books the majority of our holidays each year and we always have a fabulous time from the search, the planning, the trip itself and aftercare... Very highly recommend using this company... This particular holiday was for 11 family members including children and we had an amazing time with no hiccups at all.
I used Barrhead travel all the time for my main holiday. Michelle, Joe and Simon are always helpful. It gives me peace of mind to know my holiday is booked and it's ATOL protected. I would like a special thank you to Michelle Fox for being so patient and helpful with me, she is a fountain of knowledge and well traveled.
First class service all round.
Caitlin made our time booking a trip very special thank you Caitlin
Staff in Stirling were very helpful as always, nothing is too much trouble. They make booking a holiday so simple and easy and stress free it's always a pleasure to deal with them! Would never go anywhere else.
Debbie Newton, a first class travel agent with excellent customer service skills, has supported us with long haul and European travel for over 20 years and the standard of service has never dropped. She is our first point of contact for our holidays and we will continue to utilise her knowledge and skills in the future.
Louise was very helpful, she understood what I needed
Quick to acknowledge arrival in shop, efficient, friendly service with good knowledge and advise.
Always been very helpful and as I am a single traveler I like to have a conversation with a rep. and have always found them very helpful never had any complaints
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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