People are very help and thorough
People are very help and thorough. Very knowledgeable about holidays in general.

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
People are very help and thorough. Very knowledgeable about holidays in general.
The assistant was so helpful as always and its a pleasure to book our holiday with her.
Staff are great ,I usually go to morag she’s brilliant but all staff are good always willing to help
Great staff great service
It is always a pleasure to visit and book our holidays with Barrhead travel in the Gyle, Edinburgh. Such pleasant, helpful and professional staff. Our latest visit was no different. We would definitely recommend Barrhead travel to our family and friends.
Brilliant customer service, lovely friendly staff and very helpful.
The young guy Jake who dealt with us, he was great
Tracy was very helpful and patient. She had to contact Tui helpline and was extremely diligent in getting issue resolved to our satisfaction. Much appreciated
Interested Helpful knowledgeable reassuring professional staff Will return to book future holidays Excellent and so helpful
Excellent staff support. Fast and efficient.
Sophie the advisor who helped and advised sw re our holiday was second to none Thank you Sophie Because of the service we received We have already booked for next summer
First class service from Joanne. Fast, friendly and efficient.
Really good well informed service
All the staff are fantastic and go that extra mile to help can't thank them enough for all there help and support
It's a pleasure to book with Barrhead travel, staff so helpful and nothing is problem for them!it's my first choice everytime 😀
Excellent customer service went into the Burnley store they helped me a lot found me a holiday and they couldn't do enough for you
Amy was cheerful and greeted us as soon as we walked in the branch, we advised her what we would like, she helped us and was very professional. Thank you
Friendly, helpful staff. Got our holiday booked in less than 30 mins. Great deal, excellent hotel and location. All thanks to Erin @ Bearsden shop.
We love using Barrhead Travel to book our holidays. We tell them what we want and our budget etc and they always come back with something fabulous for the price we gave them. It takes the hassle off of us.
easy to deal with and explain all in good detail, however, I find you send far too many emails from different people, it gets a bit confusing
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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