Straight forward info and no sales…
Straight forward info and no sales pressure.Found a suitable holiday at a competitive price.No issues whatsoever and the sales lady was fine.

10 months ago
Great people to deal with, great communication.
10 months ago
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
10 months ago
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
10 months ago
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Straight forward info and no sales pressure.Found a suitable holiday at a competitive price.No issues whatsoever and the sales lady was fine.
A welcome change from the usual high-street travel agents. Warm and welcoming; the personal touch that I forgot I appreciated so much. Joy was knowledgeable and experienced in the places we wanted to go. We probably would have got the holiday cheaper on-line but the face-to-face aspect -- when we could ask all the questions we needed to ask - made it worthwhile. We gladly recommend them.
Polite, knowledgeable staff who took time to fully explain all the details regarding our holiday to Krakow. The office was bright and welcoming and we will recommend your services to others, while also returning our selves for further trips abroad.
Very helpful staff very knowledgeable
Created my package based on my preferences provided different options including flights and hotels and cruise. Overall great service with lovely staff.
I think his name was Fraser, he was very helpful and gave us good information regarding our holiday, I was really chuffed with his demeanour and the way he handled our booking.
Great customer service gave us a few options and time to consider
We had already chosen our holiday. The assistant helped us make the most of our discount vouchers. She also explained the payment plan, which I hadn't had explained, despite booking several holidays with Jet2 at Barrhead
Friendly helpful staff, who understood exactly what we wanted and why.
Helped me get my head around all the holiday options and offers. With some friendly direction and a wee bit extra off the price, it was well worth going in to see the Barrhead travel folk!
We've used Barrhead Travel Dunfermline to book quite a few holidays now, and always find the staff very friendly, helpful and knowledgeable. We have booked with both Andy and more recently Marc. Marc helped us last year to choose a cruise for this year, and it definitely didn't disappoint, so much so that we went back in 2 weeks after returning to book another one. Nothing is too much trouble, I would 100% recommend using them for all your holiday needs.
The staff in the Selby branch are so knowledgeable, friendly and listened to what I wanted to find somewhere perfect for me. Highly recommended!
I normally book online however I feel going into the shop was easier & they matched the price I was quoted. I will book in a store from now on as very helpful & not pushy staff.
When I came in previously was given wrong i formation but when I booked it was looked after.
Amazing customer service and covered all my worries and questions I had
From the moment you walk thru the door Hannah and all the staff greet you with smiles and a welcoming hello . You can tell they actually care about you abd want to give you tge best advice and knowledgeable information they can they know your name and talk to you as a person and friend abd when you come back from your holiday they phone ir message you asking of your time away . Congratulations 🎊 to everyone there and I would and will recommend everyone to ho here xx
I booked my holiday with Barrhead Travel. As a single parent I book in advance so I have time to pay it off. I had an idea of where I'd like to go but nothing set in stone. Kirsty from Barrhead Travel listened to what my requirements were and not only found me the most breath taking venue and location but got me the most amazing deal! The kind of holiday I'd only ever dreamed of is now a reality because of Kirsty. Can't recommend her enough. She really takes on board what the client desires and finds you the best deal. If you aren't in the Dundee area just phone up the shop and ask for her because she's the lady to get you your best holiday!
Very good and attentive to our needs
Efficient and friendly staff helping us get our perfect holiday!
Newcastle Barrhead Emma made us feel welcome sat us down asked where we would like to go she spent the next 45 minutes trying to find us some where that was suitable for us to go due us being pensioners. We were very satisfied and would recommend them to everyone. Mr Evans Newcastle SOT
Based on analysis of 5 reviews rated 1-2 stars for Barrhead Travel
“Agent was pleasant enough”
“Agent was pleasant enough”
“We had booked half board and to get to the dinning room would have been an impossible challenge we went to the hotel...”
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Barrhead Travel is a well-established travel agency based in the UK, specializing in providing comprehensive travel services to a diverse clientele. The company offers a wide range of travel products, including package holidays, flights, hotel bookings, and tailored travel experiences. With a focus on customer service, Barrhead Travel aims to assist individuals, families, and groups in planning and executing their travel plans effectively. The target market for Barrhead Travel includes leisure travelers looking for holiday packages and customized itineraries, as well as corporate clients seeking efficient travel solutions for business trips. By leveraging a team of knowledgeable travel advisors, the company strives to deliver personalized service and expert advice, helping customers navigate the complexities of travel planning. For more information, visit their website at www.barrheadtravel.co.uk.
Barrhead Travel receives overwhelmingly positive feedback from customers, highlighting the helpful and friendly staff who provide excellent service throughout the holiday booking process. Reviewers frequently mention the patience and efficiency of agents like Barbara, Emma, and Fraser, who go above and beyond to ensure a stress-free experience. Many customers appreciate the competitive pricing and personalized attention, noting that they feel well-supported in making their travel decisions. However, a few reviews indicate minor issues, such as mistakes in bookings that required rectification, but these were generally resolved swiftly and to the customers' satisfaction. Overall, Barrhead Travel is highly recommended for its exceptional service and knowledgeable staff, making it a preferred choice for holiday planning.
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